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DeltaDart1

join:2007-12-13
Cedar Rapids, IA

Strange event-Problem RCA modem or router?

Watching Netflix last night and lost signal. All green lights on RCA DHG536 modem were not on. This morning all green lights are on but now I can't sync up my 2 year old Belkin N150 router. If the green lights were not on last night is the modem not working?

But now there on and my router won't sync up. Any ideas on what I should do? New router? Reset modem but it's working now. Phone,cable and internet all working. Thanks!


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
Hello DeltaDart1,

I would be happy to look into this for you. Feel free to private message me your account or phone number so I can pull up your equipment and I will work with you towards a resolution.

DeltaDart1

join:2007-12-13
Cedar Rapids, IA
reply to DeltaDart1
I tried unplugging the modem and router for 30 minutes and presto the modem and then the router fired up perfectly. I guess when in doubt unplug and wait for 30 minutes. My router is 2 years old and I really think it will go kaput one of these days. Thanks for getting back to me.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
You are welcome!

Let me know if you have any other issues.