dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
18
share rss forum feed

antone

join:2013-01-10
East York, ON
reply to rocca

Re: Start Communications - New Packages

would I be able to use a Motorola SB6141 modem?



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by antone:

would I be able to use a Motorola SB6141 modem?

I don't believe that is approved for either network. The current approved modems for the network in your area are listed at www.start.ca/services/highspeed

antone

join:2013-01-10
East York, ON

ok, i read from Teksavvy users that although it's not listed as supported they were able to call customer service to activate it by saying it was actually an SB6121 and just providing the MAC address and it worked...



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by antone:

call customer service to activate it by saying it was actually an SB6121 and just providing the MAC address

Not something I can/would recommend. Once connected to the CMTS the model/version is visible, any future technical problems and I guarantee the response from Red will be "not supported modem, ticket cancelled". If you want a good experience, stick with a supported modem.