| Been awhile since Charter increased speeds Dec 2011 Express from 12 Mbps to 15 Mbps, Plus from 18 Mbps to 30 Mbps, Ultra from 60 Mbps to 100 Mbps
Feb 2011 Express from 8 Mbps to 12 Mbps, Plus from 16 Mbps to 18 Mbps
March 2010 Express from 5 Mbps to 8 Mbps, Plus from 10 Mbps to 16 Mbps
Feb 2009 adds Ultra 60 Mbps tier
Feb 2008 Express from 3 Mbps to 5 Mbps, 10 Mbps Plus added |
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| I just hope they at least upgrade the upload speeds. Right now, they're way to slow. |
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| Upgrade 30/4 to a speed similar to Comcast's 50/10 and I wouldn't complain. They just need to get upstream channel bonding going. |
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zed260Premium
join:2011-11-11
Cleveland, TN Reviews:
 ·Charter
| said by duffman45200:Upgrade 30/4 to a speed similar to Comcast's 50/10 and I wouldn't complain. They just need to get upstream channel bonding going.
upstream channel bonding is active in most markets according to charter bissniss |
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| reply to anon anon
Now charter offers 30M or 100M. If you want a speed increase, you can call in and change your package. |
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| reply to zed260
said by zed260:upstream channel bonding is active in most markets according to charter bissniss Ok so why is the upstream light on our modems still green instead of blue? |
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Razoul
join:2012-10-09
Crestline, CA | No upstream bonding here yet either. It bugs me too, all green lights except for upstream on my eMTA, which is amber and sticks out like a sore thumb. |
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Reviews:
·Charter
 ·T-Mobile US
| reply to sittin_tech
said by sittin_tech:Now charter offers 30M or 100M. If you want a speed increase, you can call in and change your package.
Sure... just pay the $200 "upgrade" charge and you're set!
Also, if you want faster upstream, there's no way to do so. 30/4 or 100/5
Pretty stupid in my opinion! |
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| Don't forget that increased Service Computerized Fee, that just recently went up also.
»Change of service computerized fee
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| reply to anon anon
said by anon anon :Dec 2011 Express from 12 Mbps to 15 Mbps, Plus from 18 Mbps to 30 Mbps, Ultra from 60 Mbps to 100 Mbps
Feb 2011 Express from 8 Mbps to 12 Mbps, Plus from 16 Mbps to 18 Mbps
March 2010 Express from 5 Mbps to 8 Mbps, Plus from 10 Mbps to 16 Mbps
Feb 2009 adds Ultra 60 Mbps tier
Feb 2008 Express from 3 Mbps to 5 Mbps, 10 Mbps Plus added
You are forgetting that in mid 2012 15Mbps was upgraded to 30Mbps. So, it really has not been that long. (47.99 + 7.00 = 54.99 for 15Mbps now 49.99 + 0.00 for 30Mbps (second number is modem rental, which they no longer charge.)) |
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| Uh no, express vanished in mid 2012... |
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| reply to miscposter
said by miscposter :said by anon anon :Dec 2011 Express from 12 Mbps to 15 Mbps, Plus from 18 Mbps to 30 Mbps, Ultra from 60 Mbps to 100 Mbps
Feb 2011 Express from 8 Mbps to 12 Mbps, Plus from 16 Mbps to 18 Mbps
March 2010 Express from 5 Mbps to 8 Mbps, Plus from 10 Mbps to 16 Mbps
Feb 2009 adds Ultra 60 Mbps tier
Feb 2008 Express from 3 Mbps to 5 Mbps, 10 Mbps Plus added
You are forgetting that in mid 2012 15Mbps was upgraded to 30Mbps. Actually I posted when the speed increases occured. Trust me I looked it up. 15 meg wasn't increased, it was eliminated. 15 meg was Express which no longer exists. |
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| reply to cork1958
The computerized service fee is if you don't pay your bill on time and your account has a pending order on it to shut your tv/internet service off and you call in, make a payment and the pending order is cancelled. Your account is automatically billed $2.99 for it. Other than that if you call in to make a change to your account and pay the bill otherwise, it's still $1.99. There's been a lot of confusion around that. |
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Phatty
join:2000-05-10
Valley Park, MO | reply to anon anon
I don't think the average user cares about faster downstream. I feel like 20-30mb is a good number to be at, upstream should be increased and caps should either go away or be increased. |
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Reviews:
·Charter
·T-Mobile US
| I think the average user would like to lower their bill.
I'm still on a promo until may so I've got 15/3 right now. Perfectly speedy, does everything I need, no caps (at least enforced) as our node doesn't appear to be oversold.
I don't care for 30/4 internet... I'd be happy with 10/2 or even 10/1 for $25 a month but 30/4 for $49.99 a month... c'mon
We all see it for what it is... a pure money grab. With the lower tiers people who didn't use the internet much were paying little amounts. Now people who barely use the internet are paying almost $50 a month just to have internet (not like there's any real competition around here.)
It's stupid but it is what it is I guess. |
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 DoggPremium
join:2003-06-11
Belleville, IL
·Charter
| said by BlakePaulson:I think the average user would like to lower their bill.
I'm still on a promo until may so I've got 15/3 right now. Perfectly speedy, does everything I need, no caps (at least enforced) as our node doesn't appear to be oversold.
I don't care for 30/4 internet... I'd be happy with 10/2 or even 10/1 for $25 a month but 30/4 for $49.99 a month... c'mon
We all see it for what it is... a pure money grab. With the lower tiers people who didn't use the internet much were paying little amounts. Now people who barely use the internet are paying almost $50 a month just to have internet (not like there's any real competition around here.)
It's stupid but it is what it is I guess.
And that's perfectly understandable. But it doesn't apply to anyone that's interested in speed upgrades.
And those of us that do want more than 15/3, 30 or 100 is plenty fast for download, it's the upload that has a greater affect on everyone.
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| reply to BlakePaulson
said by BlakePaulson:I think the average user would like to lower their bill.
I'm still on a promo until may so I've got 15/3 right now. Perfectly speedy, does everything I need, no caps (at least enforced) as our node doesn't appear to be oversold.
I don't care for 30/4 internet... I'd be happy with 10/2 or even 10/1 for $25 a month but 30/4 for $49.99 a month... c'mon
We all see it for what it is... a pure money grab. With the lower tiers people who didn't use the internet much were paying little amounts. Now people who barely use the internet are paying almost $50 a month just to have internet (not like there's any real competition around here.)
It's stupid but it is what it is I guess.
Gee a business trying to make money. Shocking. Listen this is beating a dead horse. If offering a lower tier plan for $30 will make Charter more money they will do it. If they offer a $30 plan and half their 30 meg plan customers drop down to the lower plan then Cahrter LOSES money A LOT of money. WHY would a business do that? What is the inentive? You wouldn't do it if you owned a business now would you? Of course not.
As I said if a lower speed tier brings in more revenue then yeah it will be done. But you have to ask yourself, will it? Are enough for 3 Meg and 15 meg customers leaving that having a $30 plan brings them back and doesn't canibalize their 30 emg customer base? I can't answer that and neither can anyone posting here.
At the end of the day no company is obligated to do something just to be nice. Sounds harsh but it's the truth.
In my area at&t offers 1.5 Mbps for $28 or 3 Mbps for $33. So would a 2 Mbps tier for $30 satisfy you? I think not. Even though it's competitive with what at&t offers. |
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zed260Premium
join:2011-11-11
Cleveland, TN Reviews:
·Charter
| reply to anon anon
said by anon anon :said by zed260:upstream channel bonding is active in most markets according to charter bissniss Ok so why is the upstream light on our modems still green instead of blue? because its limited to business only
for what its wroth i bet charter launches internet tiers similer to current business ones soon
namely a 50/5 tier
will be added |
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| reply to anon anon
said by anon anon :said by BlakePaulson:I think the average user would like to lower their bill.
I'm still on a promo until may so I've got 15/3 right now. Perfectly speedy, does everything I need, no caps (at least enforced) as our node doesn't appear to be oversold.
I don't care for 30/4 internet... I'd be happy with 10/2 or even 10/1 for $25 a month but 30/4 for $49.99 a month... c'mon
We all see it for what it is... a pure money grab. With the lower tiers people who didn't use the internet much were paying little amounts. Now people who barely use the internet are paying almost $50 a month just to have internet (not like there's any real competition around here.)
It's stupid but it is what it is I guess.
Gee a business trying to make money. Shocking. Listen this is beating a dead horse. If offering a lower tier plan for $30 will make Charter more money they will do it. If they offer a $30 plan and half their 30 meg plan customers drop down to the lower plan then Cahrter LOSES money A LOT of money. WHY would a business do that? What is the inentive? You wouldn't do it if you owned a business now would you? Of course not. As I said if a lower speed tier brings in more revenue then yeah it will be done. But you have to ask yourself, will it? Are enough for 3 Meg and 15 meg customers leaving that having a $30 plan brings them back and doesn't canibalize their 30 emg customer base? I can't answer that and neither can anyone posting here. At the end of the day no company is obligated to do something just to be nice. Sounds harsh but it's the truth. In my area at&t offers 1.5 Mbps for $28 or 3 Mbps for $33. So would a 2 Mbps tier for $30 satisfy you? I think not. Even though it's competitive with what at&t offers. We3ll you keep thinging that way while many customer drop internet altogether.
For that same $50 bucks you can get Phone and Data service over wireless. For the customer that want internet at home also a low price tier would be fine.
Your logic just proves his point of a money grab. |
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| reply to orth
said by orth :The computerized service fee is if you don't pay your bill on time and your account has a pending order on it to shut your tv/internet service off and you call in, make a payment and the pending order is cancelled. Your account is automatically billed $2.99 for it. Other than that if you call in to make a change to your account and pay the bill otherwise, it's still $1.99. There's been a lot of confusion around that.
No, that IS NOT how it works. That fee is for ANY AND EVERY change you make to your existing account.
"Charter is informing customers that a dubious fee will be getting slightly more dubious during 2013. As it stands, Charter automatically charges users a $1.99 "Service Computerized Fee" should customers make any changes to their service, be it to change programming packages, or downgrade/upgrade your broadband speeds. Users in our Charter forum note they're being informed the fee will now be jumping from $2 to $3 for every change."
»Charter Hikes 'Service Computerized Fee'
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