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taytong888

join:2005-06-20
Nepean, ON
reply to Mango

Re: [Voip.ms] IVR on new Montreal2 server

Hello,

1. Perhaps voip.ms staff meant "please submit the ATA log", but in the translation from French to English the intent was lost?

2. I am sorry if I was mistaken about voicemail vs. IVR.

amd64now

join:2007-04-01
Orleans, ON
Reviews:
·voip.ms
·Callcentric
·Anveo
said by taytong888:

Hello,

1. Perhaps voip.ms staff meant "please submit the ATA log", but in the translation from French to English the intent was lost?

2. I am sorry if I was mistaken about voicemail vs. IVR.

No worries... No, no translation issue.. Maybe a voip.ms staff member that uses montreal2 will try it out and see..... I got a generic response. But thank-you for recommending...

MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:4
reply to taytong888
Most of our guys don't speak french.

Look guys, try to keep it at least useful, throwing random stuff out of the blue is not helping anyone.

To OP, our Montreal servers were upgraded to new hardware, and to new software. They were the first to get that software upgrade. We have screened everything we could to avoid any problems, perhaps we missed something? Our support was quite busy today, do you have the ticket number so I can review the reply you got? Thanks
--
Martin - VoiP.ms