said by taytong888:
1. Perhaps voip.ms staff meant "please submit the ATA log", but in the translation from French to English the intent was lost?
2. I am sorry if I was mistaken about voicemail vs. IVR.
No worries... No, no translation issue.. Maybe a voip.ms staff member that uses montreal2 will try it out and see..... I got a generic response. But thank-you for recommending...