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x01
join:2009-04-06
St Catharines, ON

x01 to FiagaraNalls

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to FiagaraNalls

Re: ikTel Networks - Niagara ISP

Anyone having issues today? I was down this morning at 6am

St. Catharines
y2kfire
join:2012-09-26

y2kfire

Member

It's been down since 1:30am.
It went down yesterday (21st) around 2am too.
Figured it was maintenance, since they never advise anyone ahead of time.

Now I'm thinking it must have been "one of their partners" again.

Niagara
@brocku.ca

Niagara to x01

Anon

to x01
Down in niagara this morning
iamdrumming
join:2003-06-08
Niagara Falls, ON

iamdrumming to y2kfire

Member

to y2kfire
said by y2kfire:

It's been down since 1:30am.
It went down yesterday (21st) around 2am too.
Figured it was maintenance, since they never advise anyone ahead of time.

Now I'm thinking it must have been "one of their partners" again.

Unfortunately that's always the case, as mentioned elsewhere. They never communicate with their customers. It really is too bad that they haven't got a clue what customer service is about.

At least the internet is up now.

Jen
@cogentco.com

Jen to x01

Anon

to x01
has been down and up over the past 4 days for me (St Kitts) around 1am on a daily basis and stays down for hours at a time. It's really frustrating cause night is the only time I can work now because of the noise from all the massive construction for the new hockey arena. I'm gonna pull my hair out cause I won't be able to pay my rent!!!!!!
iamdrumming
join:2003-06-08
Niagara Falls, ON

iamdrumming

Member

That really sucks. I had that blip where it went down for a little bit, but other than that it's been good. Have you looked at other ISP's? ikTel may not be for you.

Shrug
@videotron.ca

Shrug

Anon

said by Jen :

has been down and up over the past 4 days for me (St Kitts) around 1am on a daily basis and stays down for hours at a time.

said by iamdrumming:

ikTel may not be for you.

Strange thing to say.

Anyhow, why not drop off a complaint to the CCTS about non-functioning services that you pay for? It's free for you. Maybe this will force the owner of iktel to actually look at your situation and maybe fix it (if he can be bothered to). Or supply you with a refund for non-functioning services.

»www.ccts-cprst.ca/

Or, do nothing.
got_milk2
join:2007-08-22
Georgetown, ON

got_milk2 to iamdrumming

Member

to iamdrumming
said by iamdrumming:

ikTel may not be for you.

I think ikTel wouldn't be for anyone if their services go down daily for hours at a time.
iamdrumming
join:2003-06-08
Niagara Falls, ON

iamdrumming

Member

said by got_milk2:

said by iamdrumming:

ikTel may not be for you.

I think ikTel wouldn't be for anyone if their services go down daily for hours at a time.

Unlike the other poster, my service hasn't gone down daily, for hours at a time. As I said, if you are indeed experiencing daily outages with ikTel, then there are obviously better options out there. No need to stick around. I know I would be gone if my internet was going down daily.