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Gyp Tompson

@comcast.net
reply to DrDrew

Re: [Signals] COMCAST said my E2500 router is causing leakage.

So, what can I do on my end to troubleshoot? I don't have the tools they have nor do I have the knowledge. Should I just give comcast a call and set up an appointment for them to come out?


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:16
said by Gyp Tompson :

So, what can I do on my end to troubleshoot? I don't have the tools they have nor do I have the knowledge. Should I just give comcast a call and set up an appointment for them to come out?

That would probably be best. Let customer service know you were tagged for "signal leakage" inside the house.
--
Two is one, one is none. If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.


Gyp Thompson

@comcast.net
OK, I'll let them know. So are there any questions I need to specifically ask them? Or any info I need to come back and provide for you all?

ExoticFish

join:2008-08-31
Stuarts Draft, VA
reply to DrDrew
Really now ?