| [Cable] No Option to MOVE cable service to new location There is no option to select that is a move of my current cable service.. What do I do?
Do I cancel and Re-Do it?
Thanks |
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2 | Yeah you may as well because you pay the install fee whether you move the service or go with a "new service". I've gone through a move with TSI Cable and that is what Rogers charges to TSI. |
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 TSI PaulEscalations, Error and RecoveryPremium
join:2009-09-28
Chatham, ON
kudos:4 | reply to Gamble
Are you trying through myworld or just on
»secure.teksavvy.com/tools/en/dslmoveb.asp?
Thanks,
Paul |
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| reply to c2roth
Wont that be too much work why is there no simple move function. |
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| reply to Gamble
I had the same problem when i moved in Dec.
just post the moving information in the direct forum or call in |
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| reply to TSI Paul
I tried both the (Chantham) one has the option but not ON |
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 TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | Very strange.
Can you please PM me your details and I will have someone take a look and also call you to help you with that request?
Thanks,
Andre |
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| I don't have an account on the forum so cant PM. Do you have an email I can reach you at? and what details? |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | andre@teksavvy.com
Assuming your on the Rogers Network, it has to be placed as a new order with notes.
If you email me your Name, Account Number / TN Number, I will have someone call you to help you with that.
It will make it easier 
--
TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
Follow me on Twitter! |
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