Please, stop with the lame question of why are you still a customer! You, and I'm sure we all know who this anon anon is with that simple, stupid statement, as well as everyone in the world, knows that most cable company's have such a monopoly that switching usually isn't even a matter of choice unless you want to go down hill even further with some lame DSL like Frontier or worse even with satellite.
Sure, the reason anyone's bill goes up is usually on the statement, but a lot of times Charter puts that on there months a head of time and people forget. An example is this new stupid change of service fee thing that doesn't go up until March 3, I think, but was in the news section of my bill a month ago already!
I'm assuming you're on the 30/4 plan? Price should be $49.99, which now that I looked that up is $2 more than before. Oh yeah, that's right. Charter notified me about them charging $2 more and taking away 4 channels because I don't use their set top boxes!--
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