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kynshiro

join:2004-09-13
Sullivan City, TX

Motorola NVG510 broadband connection it says no IP Address

It started this two days ago, and it won't resolve. I've done all of the troubleshooting available on the web page that comes up for the router when it won't connect, and it keeps saying "no IP address". I haven't had this problem in the past, I usually just unplug it and then plug it back in and everything is fine, but this time, no matter how much I do that or mess with the wires extending out of it, nothing works. Any help? It won't connect to any device in the house, so it's not just my computer.



NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:11

Isn't NVG510 a U-verse modem? I don't know it.



kynshiro

join:2004-09-13
Sullivan City, TX
reply to kynshiro

yes it is. sometimes the modem disconnects but when it is connection I have the broadband green. but on the web interface it say NO IP.



Tech007
Premium
join:2013-01-25
Belleville, IL
Reviews:
·AT&T DSL Service

you are getting green broadband and green service? or just green broadband.

There is a spot on the back to factory reset the modem. Use a pen or paperclip and hold it in for 15-20 seconds all the lights will flash red and then just the power Let me know if that helps