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Dallas, TX
reply to Bill Neilson

Re: Significant outage across Southeast US?

I am a new U-verse customer as of 01/23/2012 and still my service has not been turned on since I switch over from traitional High-speed Internet DSL Pro speed. I am very inferiorated that they will not send a tech to come to my property to confirm that my line is not active. My service was supposed to be turned on seemlessly as my home-phone & ADSL service was turned off on the same day. They will not send a tech to install the Network Interface Box because they call they need to wait for the outage to be resolved first.

Raleigh, NC

I am very inferiorated

Best typo EVER!

Does the modem sync at all? The outage was with DHCP/Authentication preventing you from actually getting anywhere, but the VRAD was syncing without any issues.