|reply to Bill Neilson |
Re: Significant outage across Southeast US?
I am a new U-verse customer as of 01/23/2012 and still my service has not been turned on since I switch over from traitional High-speed Internet DSL Pro speed. I am very inferiorated that they will not send a tech to come to my property to confirm that my line is not active. My service was supposed to be turned on seemlessly as my home-phone & ADSL service was turned off on the same day. They will not send a tech to install the Network Interface Box because they call they need to wait for the outage to be resolved first.