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garys_2k
Premium
join:2004-05-07
Farmington, MI
Reviews:
·Callcentric
·callwithus

1 recommendation

reply to pandora

Re: Ooma halting development, limiting support for hub ..

Clearly the light has dawned on them that their original business model is unsustainable, and further that those still working under that model are a net loss to them. Not at all surprising and worth riding it out as long as they let you. Hopefully they'll start having a positive cash flow soon and can continue long term.


JTS33

join:2003-05-03
USA

I hadn't realized development on the Hub was still ongoing, but I don't think anyone in their right mind would spend $100 for the privilege of reduced service (no CNAM) and monthly fees.

They just announced a business product targeted towards small businesses. I hope that brings in some good cashflow for them to sustain the Hub users.


daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2
reply to garys_2k

I just received the notification yesterday.

As for support, the Hub has been around long enough that any serious bugs will have been worked out of it by now (I can't even remember the last time that I needed to contact the company regarding any Hub problems). If the Ooma network itself is down, I would expect them to respond and fix it, regardless of whether I am using a Hub or a Telo.

Just to cover myself (in case the company should do a Sunrocket and close up suddenly), I found a Polycom IP 331 phone in a thrift shop the other day for almost nothing and I am looking at my options to set it up for a free (or a very low-cost) plan as a backup VOIP solution. From what I have read, this model is not as full-featured as more expensive Polycom IP phones, but it should be "good enough".


pandora
Premium
join:2001-06-01
Outland
kudos:2
Reviews:
·ooma
·Google Voice
·Comcast
·Future Nine Corp..

1 recommendation

reply to garys_2k

said by garys_2k:

Clearly the light has dawned on them that their original business model is unsustainable, and further that those still working under that model are a net loss to them. Not at all surprising and worth riding it out as long as they let you. Hopefully they'll start having a positive cash flow soon and can continue long term.

For me, on each line it's been around 5 years for an average price of $180 total. If needed, I'll migrate to Google voice. I believe overall I'm ahead at this point.

Though one of my "free" devices (device with the old zero cost service) is a Telo from the beta program. Assuming Ooma eventually does away with Hubs, I'll still have a free account on a Telo. Though I'd move my primary numbers to Google Voice and let Google handle what are currently premier features on Ooma.
--
"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman"