reply to todd54
Re: Uverse RJ11 Issue
said by todd54:Absolutely. Head out to the Telco box (aka NID) on the side of your house, typically by your power meter, with a flat head screwdriver. There should be a screw marked "customer access" -- loosen that, then open the door, and see what wires connect to the AT&T service entrance module.
Can I look at the outside box to confirm which twisted pairs are used?
If I had to guess, the wire pair is green/green-white. That is the de facto standard U-Verse techs use for the VDSL2/ADSL2+ (depending on flavor) data feed to the modem
If you need assistance identifying what is what @ the NID, feel free to take a photo & post it. And officially, leave the screws labeled "Telco Access Only" alone...
A little more information on NIDs: »AT&T Southeast Forum FAQ »NID (Network Interface Device)?
Thanks for the response. I posted the pictures a few minutes ago. You are exactly right, the pairs are green and blue. So I think the next step is to properly wire the RJ11. Do you where to find the diagram for the correct order for the pairs?
Thanks for your help.