US Telco Support > Verizon > Verizon Fiber Optics > [Northeast] High pings / bad routing...

[Northeast] High pings / bad routing...

  1    <1 ms    <1 ms    <1 ms  75mbpsFIOS [192.168.1.1]
  2     1 ms     1 ms     2 ms  L100.BLTMMD-VFTTP-32.verizon-gni.net [96.234.147
.1]
  3     2 ms     2 ms     2 ms  G0-5-0-2.BLTMMD-LCR-22.verizon-gni.net [130.81.1
84.20]
  4     8 ms     5 ms     5 ms  so-6-1-0-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
199.4]
  5    88 ms    32 ms    83 ms  xe-1-1-2-0.NY5030-BB-RTR2.verizon-gni.net [130.8
1.23.133]
  6     *        *       56 ms  0.xe-4-0-0.XT1.NYC4.ALTER.NET [152.63.3.101]
  7    22 ms    21 ms    23 ms  TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]
 
  8   118 ms   123 ms   125 ms  tinet-gw.customer.alter.net [152.179.72.122]
  9   124 ms   125 ms   128 ms  xe-0-1-2.was14.ip4.tinet.net [141.136.108.150]
 10   139 ms   141 ms   130 ms  peer1-gw.ip4.tinet.net [173.241.128.102]
 11   141 ms   141 ms   141 ms  10ge-xe-1-0-1.wdc-sp225-sbdis-1.peer1.net [216.1
87.120.114]
 12   127 ms   130 ms   127 ms  badrush.info [64.34.181.15]
 

tinet-gw.customer

Thats a peering point, its not Verizon's issue but the games ISP isn't paying for the bandwidth there customers are trying to consume

tinet comes up allot on people complaining about bad pings, if your paying for that game service, complain, its their issue, not Verizons

While I agree with guppy's presentation, it's also worth nothing the spike right before it exists the Verizon Network, hitting 88-32-83ms.... this is a really bad traceroute to be using to determine whose issue it is.

Vamp, you should probably do a few more traceroutes and post them.

Sometimes a single traceroute isn't enough to make a solid conclusion on where the issue is.

reply to Vamp
I am having the same issue. I live in Central NY, the past few days service has been downhill. I am experiencing slow page loads, timeouts, higher latency etc.. I'm also an online gamer, I play on a NY server and am seeing pings in excess of 100ms.

Here's where things got a bit strange, earlier when I ran a ping test it showed me as being located in the midwest and auto-selected the Dallas, TX or OK servers as the best servers which would explain pings in excess of 100ms to a NY server. That was after attaining a new ip address/route after leaving the router and ont off for a bit and rebooting both. I did the same again, got a new ip address/route which shows my location as being back in New York State. However I am still experiencing slow page loads, page timeouts and higher ping/latency (in excess of 50ms - 100ms) to local servers.

My Pingtest result from earlier: »www.pingtest.net/result/76184151.png

My tracerout from earlier:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\redacted>tracert 108.61.46.50

Tracing route to 108.61.46.50.choopa.net [108.61.46.50]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 4 ms 4 ms 4 ms L100.SYRCNY-VFTTP-06.verizon-gni.net [72.90.76.1
]
3 6 ms 4 ms 4 ms G5-0-2-116.SYRCNY-LCR-01.verizon-gni.net [130.81
.177.122]
4 45 ms 45 ms 44 ms P11-0-0.SYRCNY-LCR-02.verizon-gni.net [130.81.27
.109]
5 38 ms * * P15-3.CLPPVA-LCR-02.verizon-gni.net [130.81.28.1
86]
6 51 ms * 50 ms xe-8-0-4-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
23.103]
7 * * * Request timed out.
8 50 ms 49 ms 49 ms GigabitEthernet7-0-0.GW8.IAD8.ALTER.NET [152.63.
33.17]
9 118 ms 122 ms 119 ms 63.88.105.94
10 138 ms 130 ms 132 ms tengige0-14-0-3.nyktr1.NewYork.opentransit.net [
193.251.241.213]
11 127 ms 125 ms 126 ms choopa.GW.opentransit.net [193.251.251.102]
12 144 ms 145 ms 136 ms ve67-br1.pnj1.choopa.net [108.61.93.109]
13 120 ms 118 ms 127 ms 108.61.92.162.choopa.net [108.61.92.162]
14 122 ms 121 ms 124 ms 108.61.46.50.choopa.net [108.61.46.50]

Trace complete.

Current Pingtest result: »www.pingtest.net/result/76195016.png

Current traceroute:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\redacted>tracert 108.61.46.50

Tracing route to 108.61.46.50.choopa.net [108.61.46.50]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 4 ms 4 ms 4 ms L100.SYRCNY-VFTTP-06.verizon-gni.net [72.90.76.1
]
3 5 ms 5 ms 5 ms G5-0-2-216.SYRCNY-LCR-02.verizon-gni.net [130.81
.179.122]
4 * * * Request timed out.
5 142 ms 83 ms 86 ms xe-8-0-4-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
23.103]
6 92 ms * * 0.xe-3-0-1.XL4.IAD8.ALTER.NET [152.63.3.69]
7 79 ms 85 ms 85 ms GigabitEthernet7-0-0.GW8.IAD8.ALTER.NET [152.63.
33.17]
8 184 ms 136 ms 153 ms 63.88.105.94
9 142 ms 153 ms 152 ms tengige0-11-0-0.nyktr1.NewYork.opentransit.net [
193.251.243.157]
10 177 ms 174 ms 179 ms choopa.GW.opentransit.net [193.251.251.102]
11 186 ms 189 ms 181 ms ve67-br1.pnj1.choopa.net [108.61.93.109]
12 144 ms 142 ms 142 ms 108.61.92.162.choopa.net [108.61.92.162]
13 176 ms 179 ms 178 ms 108.61.46.50.choopa.net [108.61.46.50]

Trace complete.

reply to Vamp
Here is my speedtest result:

»www.speedtest.net/result/2465071626.png

I am on the 50/25 plan. Clearly not getting anywhere near 50/25 or even half that.
--
My Website: »www.xtemu.com
My Speedtest: »www.speedtest.net/result/1218984197.png

reply to Vamp
That's right, TI NET needs to up their bandwidth to match their customer consumption.

They are oversold.

Interesting theory's but everyone else in the servers run on that network are not having any issues at all.

reply to Vamp
I posted in the Verizon Direct section a while ago since I really don't feel like calling. At least hoping for some word about issues with their network in the Northeast and an ETA when these issues should be resolved but no reply yet.

reply to Vamp
I live in a suburb of Syracuse, NY and have a 25/25 FiOS plan. Ping requests to CNN, CapitalOne, and other sites are timing out for me. I have plenty of bandwidth though. This all seems to have started earlier this week more or less.

reply to Vamp

reply to Vamp
Everything is back to normal for now. Not getting my hopes up as I will likely start having problems again tomorrow.

reply to Vamp
Yep, problems again today. :/

Verizon, fix your stuff..

reply to Vamp
@Xtreme2 and serith: I also live outside of Syracuse and am having terrible timing out problems the last week or two. I'd say 1 out of 5 requests to almost any website time out

My trace routes to Google, Craigslist and Reddit(notice the timeouts in hops 3-6):

reply to Xtreme2damax
NM

reply to serith
I too live in the Syracuse area, specifically Auburn and have the 75/35 plan. I've been experiencing slow page loads, speed tests showing max 50/20. Also experiencing extremely high ping times.

Seems like it started Friday night, got a little better yesterday, now back to experiencing issues.

reply to Vamp

Good luck, I hope this gets resolved. I will be calling tomorrow if I am still experiencing issues.

lol Guppy. Cognitive Dissonance.