Reviews:
 ·Bluwest Wireless
| reply to TekFail
Re: They pick up quick, but I might as well talk to hold music I would hope you never gave out money for no good reason, and yes I am fully aware that dsl has a very small profit margin. But at the same time, you sign up over 10,000 customers, and 5 have missed install dates because of bell or rogers, why not give them back their install fee and go after rogers/bell for the money because they are the ones who screwed up. |
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| Okay, posted that before i was able to read your post. sorry. |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:15 | reply to scorpido
said by scorpido:I would hope you never gave out money for no good reason, and yes I am fully aware that dsl has a very small profit margin. But at the same time, you sign up over 10,000 customers, and 5 have missed install dates because of bell or rogers, why not give them back their install fee and go after rogers/bell for the money because they are the ones who screwed up.
you didn't read this thread fully did you?
that's not what happened. Rogers did not mess up AFAIK.
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Marc - CEO/TekSavvy |
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| reply to scorpido
So you have no recourse if Rogers/bell screws up or misses a install as of right now to get your fee's back you paid rogers/bell? Just so I'm clear. I'm just talking in general now and using rogers screwing up as an example |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:15 | said by scorpido:So you have no recourse if Rogers/bell screws up or misses a install as of right now to get your fee's back you paid rogers/bell? Just so I'm clear. I'm just talking in general now and using rogers screwing up as an example
It's all very loosly defined. In generaly if they mess up, we try to hold them to it.
But like I said, they didn't mess up in this case.
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Marc - CEO/TekSavvy |
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