said by Lagz:
One example is the AT&T upgrade fee, which is $36. Yes you can with some hassle get that removed, but the fee is still charged to your account. This fee is to help recover the cost of the phone. I know, I used to work for AT&T when it was Cingular back when they instituted this policy. That fee is rarely ever mention at the point of sale(at least not back then, nor this time when I was the buyer). This is one of many tactics that is used in order to recover the cost of the phone.
I've been with Verizon Wireless since their inception. I deal with them a lot online. They are all ways trying to get me to upgrade. I all most did it once about six months ago. I was going through the step by step process online---picking the phone, picking the plan, and so on. Screen after screen but...its not until the last screen the upgrade fee of $30 appears. Upgrade when I am doubling my bill with the new plan, plus forking over $250 plus bucks! Heck, it they are going to want that $30 dollars they should simply bury it somewhere the cost of the phone or some other way rather than saving it till the end and then insult me by not only charging it but hiding it until the very end of the order process.
I stopped the upgrade at that time just on principle and my indignation of the upgrade fee.--
The signal is usually drowned out by the noise.