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borntochill

join:2003-02-09
united state
reply to MartinM

Re: [Voip.ms] Unreachable French mobile DID?

said by MartinM:

said by Zergle :

The way it stands now, it sounds like there was a problem with voip.ms and that it could somehow not connect to that French number or maybe to any French number.

The customer could not connect to +3778XXX... The exchange was incorerctly marked as a "Premium Number" in our rate table. We fixed it. For those who don't know what premium numbres are are, google it. In VoIP, they are usually used for fraud and most VoIP providers don't allow calls to them.

I'm still having international routing/calling problems. I'm currently attempting to reach voip.ms through live chat.

MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:3
Ok is this a play-by-play ..? You have me willing to help, Peter helping you via PM, and an open ticket we're monitoring closely.
--
Martin - VoiP.ms

borntochill

join:2003-02-09
united state
Thanks Martin. Not blaming anyone. I know you're all trying!

borntochill

join:2003-02-09
united state
reply to MartinM
Martin, everything's working beautifully now with the routing! Thanks to you, Peter, Chris and anyone else who had a hand in making it right over at voip.ms.