| Time for a stop sell on McNicoll POI? mcnicoll1.cable.teksavvy.com
Bad node balance?
28/1
Motorolla SB6120
Happens around prime time over the past week.
Channel ID 1 2 3 4
Frequency 591000000 Hz 597000000 Hz 603000000 Hz 609000000 Hz
Signal to Noise Ratio 37 dB 37 dB 37 dB 37 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
1 dBmV 1 dBmV 0 dBmV 0 dBmV
Upstream Bonding Channel Value
Channel ID 5 1 2 6
Frequency 22096000 Hz 31296000 Hz 25296000 Hz 38596000 Hz
Ranging Service ID 88 88 88 88
Symbol Rate 2.560 Msym/sec 2.560 Msym/sec 2.560 Msym/sec 2.560 Msym/sec
Power Level 39 dBmV 40 dBmV 39 dBmV 41 dBmV
Upstream Modulation [3] QPSK
[3] 16QAM
[2] 64QAM
[3] QPSK
[3] 16QAM
[2] 64QAM
[3] QPSK
[3] 16QAM
[2] 64QAM
[3] QPSK
[3] 16QAM
[2] 64QAM
Ranging Status Success Success Success Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 1 2 3 4
Total Unerrored Codewords 101627106254 88741491688 88741491956 88741491682
Total Correctable Codewords 1197 1218 1034 1331
Total Uncorrectable Codewords 1462 1412 1468 1594 |
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| Scarlett POI is slower that usual too! (I'm on 28/1).
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 TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to Webslingerac
I believe we have some upgrades planned. We are also gearing up for Aggregated so that should help as well... Help is on the way.
Thanks for being patient with us.
Cheers,
Andre
--
TSI Andre
Director of Service Delivery
TekSavvy Website | TekSavvy Blog |
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| What's the timeline? |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to Webslingerac
I don't have that yet. |
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| reply to TSI Andre
said by TSI Andre:We are also gearing up for Aggregated so that should help as well...
Are you able to provide me with a general or vague timeline for aggregated on McNicoll?
I mean I could jump ship to Start like others are, but I do kinda like how you guys stand up against Bell and Rogers for consumers and are generally responsive to network issues.
On the other hand, I don't like losing 10 Mbps during prime time. |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | reply to Webslingerac
I totally hear you.
Let me reach out and get back to you soon (tomorrow ish) |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17
 ·TekSavvy Cable
 ·TekSavvy DSL
| 
Comstock isnt too fresh either, can't pull even 28meg and the graph is jumpy as hell...
--
F**K THE NHL. Go Blue Jays 2013!!!
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| yup noticed i get 20mbps down now on scarlett poi |
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TypeS
join:2012-12-17
London, ON
kudos:1 Reviews:
·TekSavvy Cable
| Welcome to the ugly downside of cable internet.
How does VDSL fair in Toronto?
said by Webslingerac:said by TSI Andre:We are also gearing up for Aggregated so that should help as well...
Are you able to provide me with a general or vague timeline for aggregated on McNicoll? I mean I could jump ship to Start like others are, but I do kinda like how you guys stand up against Bell and Rogers for consumers and are generally responsive to network issues. On the other hand, I don't like losing 10 Mbps during prime time. Going with another TPIA won't guarantee you will get faster speeds, the congestion could be because TekSavvy's POI is overloaded or Rogers has oversubscribed some of their newer speeds.
Anyone reading the TekSavvy forums have a Rogers internet account that could give us a speed test during prime time? |
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2
·TekSavvy Cable
| reply to Webslingerac
I did several speedtests last night around 8PM and maxed out at around 15-20 Mbps in Kitchener. Definitely seeing some slow down but not to the point that I'm too concerned. I do expect a certain level of oversell but once it drops below 10Mbps consistently we have a major problem on our hands. |
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| reply to TypeS
said by TypeS:Going with another TPIA won't guarantee you will get faster speeds, the congestion could be because TekSavvy's POI is overloaded or Rogers has oversubscribed some of their newer speeds. That is a silly idea, Rogers "oversubscribing their newer speeds" since all practical networks are oversubscribed by design and necessity. Being able to get full speed only means that there is no congestion (at least not in your critical path) at that moment in time.
A small HSF node has ~150 customers and at 10Mbps each, that's already 1.5Gbps if everyone used the internet at the same time. Even if the cell had 12 QAMs (most only have 8), you still have 3:1 oversubscription. If you toss new speeds in, the oversubscription is likely closer to 7:1 for 12-QAM or 10:1 for 8-QAM nodes.
TSI has/had over 60k people on DSL. At an average speed of 5Mbps, that would require 300Gbps of interconnect with Bell but TSI only has ~30Gbps including near-future upgrades. That's 10:1 oversubscription at TSI's end. |
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| reply to TypeS
I'm in Richmond Hill with a dual setup, Teksavvy Extreme (28/1) and Rogers Express (25/2), both on DOCSIS 3 modems.
In the evening the Teksavvy line averages 18Mbps and the throughput graph looks like an EKG after a heart attack.
The Rogers line doesn't skip a beat with constant downloads in the 26.5Mbps range. |
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| reply to Webslingerac
I will be seriously disappointed if i get back into the sub 80% service level again -- i have diligently paid for twice the speed i have been receiving (paying for 28 getting at most 14) for a year and a half before the upgrade and now it's been 4 months and it's slowing down again? There is no way i am going to pay full price for half service again. |
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| reply to Webslingerac
teksavvy has no control over the congestion at any node,...do you think rogers has a stop sale...no its a teksavvy issue they dont have the capacity..dont screw this up teksavvy is the place to place the blame...same as with dsl slowdowns...yes we order more capacity....your playing catch up and you should ordertwice as much at a time if you can afford it....sell your customer base hold onto your enterprise clients and pocket the money...your business plan stinks and the money you throw at it is never going to work |
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| mcnicoll1.cable.teksavvy.com [24.246.55.122]
mcnicoll6.cable.teksavvy.com [24.52.255.153]
3rd and 4th hops |
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| reply to noemails
said by noemails :your playing catch up and you should ordertwice as much at a time if you can afford it.... The problem is that non-aggregated access will be discontinued this year so every dollar invested in it is becoming one more dollar down the drain to delay switching to aggregated.
At this point, I'm guessing TSI's game is minimizing losses/costs until they are forced to go aggregated - they may not get to run their new Rogers links long enough to make a profit off of 'em but this is still less expensive than aggregated rates between now and whenever they may be forced to switch. |
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resa1983Premium
join:2008-03-10
North York, ON
kudos:7 Reviews:
·TekSavvy Cable
| TSI already has a plan with Rogers set up (contracts are resolved) to switch over to agg by end of this year POI by POI.
»Re: Start.ca VS Distributel
quote:
For Rogers, we simply have a massive migration to do and it's just not simple. We have agreements that need to be dealt with for the existing gig links that would all be dropped if we migrated.. Rogers is working with us to come up with a plan. We met with them last week and we have a plan to begin by enabling the rest of their POIs first, sometime in Feb or March, then start migrating one POI at a time over to the aggregated model and by end of year we should be fully migrated.
Likely they'll switch congested POIs over first for users.
--
Battle.net Tech Support MVP |
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| reply to Webslingerac
London is looking good!
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| reply to InvalidError
said by InvalidError:said by noemails :your playing catch up and you should ordertwice as much at a time if you can afford it.... The problem is that non-aggregated access will be discontinued this year so every dollar invested in it is becoming one more dollar down the drain to delay switching to aggregated. At this point, I'm guessing TSI's game is minimizing losses/costs until they are forced to go aggregated - they may not get to run their new Rogers links long enough to make a profit off of 'em but this is still less expensive than aggregated rates between now and whenever they may be forced to switch. Well in the interim, TSI, please put in a stop-sell on McNicoll until congestion during prime time is resolved. Please do this for your existing customers. |
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