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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
reply to ajwees41

Re: [RI] Self Install Kit on active line

said by ajwees41:

maybe get your father to put you on the account or just transfer it into your name.

You would not be able to do this to transfer an account. To transfer an account into somebody else's name or an assumption of account if you will the previous account needs to be closed so a new one can be established. Sales can set it up so that the process is as smooth as possible usually without having to swap any equipment.


norbert26
Premium
join:2010-08-10
Warwick, RI
said by CoxTech1:

said by ajwees41:

maybe get your father to put you on the account or just transfer it into your name.

You would not be able to do this to transfer an account. To transfer an account into somebody else's name or an assumption of account if you will the previous account needs to be closed so a new one can be established. Sales can set it up so that the process is as smooth as possible usually without having to swap any equipment.

I will only need internet when the time comes. It will simply need to be explained to him i need a "roommate" account added or else there will be no internet to share i will restrict the slow backup 1meg DSL to myself . Otherwise he needs to ADD internet for me . The roommate account would be easier for me to deal with cox activating the modem and any internet issues . At least i know what can and cannot be done and where i stand. If clearwire continues ISP service this may not be an issue.

ajwees41
Premium
join:2002-05-10
Omaha, NE
reply to CoxTech1
said by CoxTech1:

said by ajwees41:

maybe get your father to put you on the account or just transfer it into your name.

You would not be able to do this to transfer an account. To transfer an account into somebody else's name or an assumption of account if you will the previous account needs to be closed so a new one can be established. Sales can set it up so that the process is as smooth as possible usually without having to swap any equipment.

»ww2.cox.com/residential/omaha/su···00000000

So why all the paperwork if sales candle it?


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
This article describes a name change and not an "assumption of account" which is what I described. If the account holder's name is changing but they will still be the account holder the link you provided is applicable.

ajwees41
Premium
join:2002-05-10
Omaha, NE
So what would need to be done to transfer the account to my name if it's currently under my dad's? all at the same address


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
He would just disconnect his services and you could then schedule a new installation in your name. If you both call in at the same time sales can usually coordinate things where the process is seamless and move his equipment to your account if you're wanting to keep the same services.


Optimus2357
Premium
join:2010-11-21
West Warwick, RI
kudos:3
Are they allowed to transfer cable boxes? I had a problem with that when I moved a while ago.


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
You should be able to move any equipment from the old account to the new in most cases. It helps if both account holders call in together to facilitate the process.