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MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:3
reply to Viper359

Re: Voip.ms voicemail dropping messages

said by Viper359:

Since my issue is in relation to your comment, has something changed with the voicemail system? Until very recently, I never received VM with hangups, now, it seems I get every one of them. Nothing more annoying then listening to a hang up. I am on the Montreal server fyi.

The minimum message length was temporarily relaxed on a few servers for diagnostic purposes. It will be configured back to a few seconds once we close our investigation. This can lead your voicemail to save very short messages of people hanging up after the tone for a few more days. We apologise for the inconvenience.
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Martin - VoiP.ms

Viper359
Premium
join:2006-09-17
Scarborough, ON
Reviews:
·voip.ms
That's fine. I just wanted to confirm it was something you did, and not something I did. I was playing around in the settings not too long ago. I was dreading the thought of going through everything again, looking for a silly setting that I changed. I am sure we have all been there, done that!

lilarry
Premium
join:2010-04-06
said by Viper359:

I was dreading the thought of going through everything again, looking for a silly setting that I changed. I am sure we have all been there, done that!

Welcome to my daily routine.

mbourd25

join:2005-09-14
Hammond, ON
My voicemail greeting message has disappeared for me from the montreal2 server. I know the server was upgraded but was this normal? Do we have to redo our greeting message?

Thanks.

MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:3
said by mbourd25:

My voicemail greeting message has disappeared for me from the montreal2 server. I know the server was upgraded but was this normal? Do we have to redo our greeting message?

No, greating should be there. Did you more from another server? If so you can ask our team to move your greating/messages for you. That is, until we centralize voicemail to our new storage server in a month or two. For now you still need to have your mailbox content moved when you migrate to another server.
--
Martin - VoiP.ms