These must be the official talking points of the industry. As I too hear this nonsense all the time.
All those cups of store bought coffee and snacks start to add up after a month or two and stretch that out to years and you have a HUGE chuck of change that most consumers simply can't afford to waste anymore.
reply to ke4pym The same with Buckeye Cable in Toledo, OH. Started dropping channels and rates went up. Nothing changed but a smaller line up. They ended up in a heated court battled with RayCom Media over a contract issue with a Fox Station and a CBS station that RayCom owns in TOL after a month long battle, and both losing money, Buckeye agreed to bring the channel back and more $$$ out of the customers pocket. In the end lost 3 other local regional Fox Stations - Detroit and Cleveland and 5 other channels, only to put more $$ into their half baked "local sports network" that looks like its filmed in the President's basement.