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scajjr

join:2005-03-01
Kingston, NH
Reviews:
·Comcast
reply to Planethill

Re: [Speed] Should I upgrade my SB6121 to the SB6141?

I ordered a 6141 will be here tomorrow. Have a 6120 been using it for 3+ years now but figured I'd upgrade, having 8x4 can't hurt.

Will I have to call Comcast and get them to push a firmware for the 6141 or just swap 'em and be good to go?

Sam


ExoticFish

join:2008-08-31
Stuarts Draft, VA

Firmware is downloaded automatically. You may have to call to give them the new MAC and Serial # though.
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to scajjr

Connect it up and let it fully sync with the system. If you don't see the Self Registration Page (the Walled Garden) when you open the browser of a computer connected to the modem then you will need to call in and tell them that you want to have a new modem provisioned for service. Have the make, model, serial number, and the HFC MAC address handy when you call. If there is a newer firmware available for it on the CMTS / system, it will be pushed automatically.

[EDIT]

Sorry for the echo ExoticFish See Profile. Didn't see your reply before I posted.