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reply to PhysicsGuy

Re: How to upgrade to Motorola 7xxx series for free

When ordering the upgrade for 40 dollars do you get a new or refb box 7232?

It doesn't really matter... if it doesn't work, they will replace it... but I would suggest that you go to a VZ store and get one for free, like I did.

reply to jolwell
$40 only guaranteed you than you will get a 7232 model, not another older model like the 7216.

As to whether it is new or refurbished that depends on what they have in stock. Even new installs are not guaranteed brand new equipment.