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SpiderBrain

join:2013-01-30
Edmonds, WA
reply to SpiderBrain

Re: [FiOS] FIOS Other Services Charges and Credits

Okay folks I hear you so lets me lay out the facts and math on my bill exactly and I will be very clear with my answers

My service started on Saturday Jan 12 - no prepayment required my promo rate for one or two years (my option to extend at end of 10 months for the second year) is set at $49.99 for 25/10

In effect that gives me until November of 2013 to decide what I want it also allows me the option to opt for a better price previously this package was offered at $64.99 Summer 2011.

Back to my current bill

Frontier Monthly Service Charges from 1/11/13 -2/12/13
FiOS 25/10M Dynamic HSO Res Term 1/12/13 -1/11/14 49.99
FIOS 25/25 Loop
FIOS 25/25 Port 0.00
TumTiki (tumtiki.com) Free We will talk about TumTiki someother time
Total Monthly Service Charges 49.99

Other Services and Charges and Credits
PRORATED CHARGES AND CREDITS
FiOS 25/10M Dynamci HSI Res 1/12-2/13 11.67
Total Other SErvice Charges and Credits 11.67
Total 61.66
____________________________________________
The mystery continues - After looking closer it slightly appears as a pro-rated charge assessed to a bill that ask for a month in advance - I will take a closer look and I think that after your next replies I will call the nice friends in of FiOS and report my findings back to you -- I think that I will wait til late in the evening so that I can get someone from the home team


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
You're correct it doesn't make much sense. Talk to Frontier.

EdmondsFios

join:2010-09-02
Edmonds, WA

+ 1