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bchandler02

join:2011-07-08
Oklahoma City, OK
reply to DrDrew

Re: [OK] Another day, another Cox outage

Also, no, I cannot ping it. I can continue to ping my router, but not my modem during the problem.

It's as if the modem goes offline (but lights don't reflect this). However, I found it very interesting that the agent could communicate with the modem to reset it yesterday.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

So you have a router connected to the modem?

Does the problem happen without the router connected to the modem, just a single PC?