I half wonder if some of you are Comcast employees trolling me, asking me over and over things I've already answered, to try and rile me up / draw away sympathy. Wouldn't put it past them. lol
Read and comprehend. I've answered all relevant questions multiple times, but not ONE person has answered my question. When stuck at a given Mbps, for how many years should the billing increase (and by how much) with no equivalent improvement in service?
What do you guys think? Is $80 too much? Tell me where it's reasonable for me to start complaining, in the sense that you think it would be too much money for 20+Mbps and no increase in speed over 4 + X years.
Any takers? lol
What about the bait-and-switch billing? Anyone got a clever answer for that? All my fault they suggested a solution of a one-time credit, then I agree, then I pay the adjusted amount, then they charge the credit back the next month plus a late fee (as if i never paid the prior bill)? Common, what's the rationalization there?Drew:
I was not trying to be antagonistic but I never even brought the modem up until you did. Now you're changing the question.
You asked what my modem was, I said it was DocSis 3 type (still curious why you asked), but that the advertised speed was not the issue (and that I had already mentioned speed was not the issue). That the issue is, at some point, after a number of yearly increases, it's not unreasonable to expect small boosts in speed so that you "get what you pay for" over time. Would +2Mbps/year be unreasonable to expect. What about +2Mbps every other year? Just way too big a burden on Comcast?Asjamias:
you're wrong and that's all I'll say about it. Read and comprehend. I've paid close attention to my speeds (And fees) the whole time... and began to notice an unsettling trend. That's the WHOLE POINT.