Hmm well the CRTC decision certainly sucks. I will be staying with TekSavvy and waiting for the switch of the POI I am on to ATPIA. Also Start's profile for what is the prior 28/1 on Rogers network is $3 more than Teksavvy's 28/1 and 50GB less usage, no thanks. Im not sacrificing usage for speed. As for the 45/3 package, I rarely max out my current 28Mbps except for short periods every day, I'm not paying an extra $13 for 2Mbps more of upload when I don't need it currently.
I use VOIP as well but never really suffer any issues. Actually, it's when everyone in my home is downloading/streaming HD stuff that I suffer any issues. 1Mbps is enough for VOIP and torrent traffic. There's so many well seeded torrents out there that you hardly lose out for severely restricting your client's upload (unlike in years past where people uploading little got penalized by the tracker).
Also the highest VOIP codec is only 64Kbps (think dial up speed), even with over head you're thinking maybe 10kB/s at most if your ATA is transmitting at G.711u. I had doubts that VOIP providers like Vonage allowed the use of that codec since its normally used for inter-network calling, not across WANs. But they do, according to this DSLR thread. According to the thread, even with overhead, you're looking at about 14kB/s of upload is the max your VOIP device will ever use.
30~40kB/s uploading on torrents is enough to get a healthy download, unless you're on some torrent that's got a bad seeder/peer ratio.
In short if torrenting and VOIP are you're uploading concerns, 1Mbps is enough, VOIP only uses 10% of that.
Hopefully the CBB ruling comes back favourably.
Also Marc about launching in Cogeco areas, are you able to at the least match Cogeco's pricing profile by profile but offer higher usage caps? I'm sure there are people the value being able to use their connection more than having a discounted rate.
reply to elitefx
said by elitefx:Margins are already super tight at Teksavvy. It costs them at least $20 a customer to lease the last mile from Rogers. Once you add in capacity costs, labour, marketing etc. the profits margins aren't high enough to lower prices while being profitable. If they're going to go the no frills route, something is going to have to give. The fees that Teksavvy pays to Rogers are non negotiable, so the only other things you can cut is your customer support stuff. Also, seniors light internet users are unlikely to even know that TPIAs like Teksavvy exists. To reach those customers, Teksavvy would have to spend more money on marketing to reach that consumer segment. said by TSI Marc:
.. We'll have to see how it goes...
Why not go after a different demographic for the next year till things sort themselves out?
Current packages at amazing discounted prices. Probably a million light to moderate users out there would be thrilled to catch a break on their already too high utility costs by using your current lineup.
If No Frills can pull it off why not "Teksavvy, Your Canadian Discount ISP".
Give a 10% seniors discount etc. Create a whole new niche in the Internet marketplace.