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ryanmcv

join:2001-10-14
Phoenix, AZ
reply to BryanInPHX

Re: [AZ] Speed Increase 01/31/13

I'm seeing sustained download speeds of roughly 6.3 MB/sec (megabytes per second, after PowerBoost) on the Premier package in downtown Phoenix. Upload speeds cap out at roughly 1.3 MB/sec. This is right on par with the actual config file caps of 50mbps/10mbps. Awesome upgrade!



BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2

said by ryanmcv:

I'm seeing sustained download speeds of roughly 6.3 MB/sec (megabytes per second, after PowerBoost) on the Premier package in downtown Phoenix. Upload speeds cap out at roughly 1.3 MB/sec. This is right on par with the actual config file caps of 50mbps/10mbps. Awesome upgrade!

What site are you testing from for a sustained download?

Also do you have an 8x4 or 4x4 modem?
--
Cox Premier HSI, SB6120, DIR-628, Win7 WMC SiliconDust HD HomeRun Prime
TiVo Elite & Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.124, OS Vers: PowerTV 6.20.75.106sp
DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FA

phxuser

join:2010-03-16
Scottsdale, AZ

Click for full size
Kind of a boring graph but here is download data from yesterday. Graph is from Samknows Broadband tests and with Premier and an 8x4 modem its hitting 50Mbps consistently. Upload shows 10Mbps sustained as well.


firerx

join:2005-01-28
Avondale, AZ

any of you guys getting errors on QAM channel 2 in the binding causing disconnect a couple of times a day? just curious. I notice the correctable/ uncorrectables are quite high



EricNTucson

@cox.net

Did anyone in Tucson get upgraded or do different city's get upgraded at different Dates?



Sanjose

@comcastbusiness.net

Upgraded my sister in Tucson 85748 to Premiere and had a new SB6141 provisioned on her account. Still no 50/10. Shaperprobe results are indicative of preferred speeds with estimated capacity at 31/6 and traffic shaped speeds of 25/5. Spoke to Tier 1 support at Cox and he stated everything from signal to account config files were correct. He did update the firmware to the Oct 2012 FW. Anyone else having post speed upgrade issues in Tucson as well?



CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:76

Sounds like she's on DOCSIS 2.0 Premier. It's a billing code on the account that needs to be corrected if that's the case.



EricNTucson

@cox.net

The cox Tech just left they got an email this morning telling them the solution that coxtech1 has been telling everyone on the forums.. code adjustment.. getting new premeire speeds now in tucson.. thanks.



Chandler00AZ

@cox.net
reply to CoxTech1

Hi CoxTech1

I purchased an sb6141 and had it provisioned today. I can see all 8 down channels are bonded and 3 up channels are bonded. I have the Ultimate Plan and live in Chandler AZ.




My upload speeds appear to reflect the Ultimate plan (20Mb/s) but my download speeds are nowhere near max on the various speedtest servers I checked.

I called and made sure I wasn't on a promotional package and the rep said there is no "D3" for the Ultimate plan. Any ideas on why my down is so low for the 150 plan?

My signal to noise is 37dB for all 8 downstream channels. Any suggestions on why my up looks good but downstream is way off of max? It almost seems governed to around 70Mb/s which seems like the Premier but my Upstream is definitely Ultimate speeds.

Thanks : )

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI

Everyone on the ultimate tier, and such. Should use the verizon fios speedtest site to test, as its more reliable, and can handle the faster speed's. Here's the link »speedtest.verizon.com/fios300/


m33crob

join:2013-02-06
Phoenix, AZ
reply to Chandler00AZ

FWIW I have not achieved full speeds on any speed testing sites in a very long time (probably years.) I have always found that the most accurate way to measure download speed is by using news groups. For example, I am on the Ultimate tier and after the upgrade, the highest speed test result I can get is 45 mbps. Before the network upgrades it topped out at 30 mbps. I have always, however, received full speeds and then some with usenet.



Chandler00AZ

@cox.net

FWIW, using giganews as the usenet service, I averaged 80Mb/s for the ten minute stretch I tested it tonight.

Since this last bandwidth upgrade, Giganews had maxed my my available bandwidth at 50Mb/s now it's barely more than half of the 150 I'm supposed to get with Ultimate Cox. I don't know if there's a cap on that service but I may have reached it if there is...but before, I would agree that Giganews/usenet was a good way to test...still might be if there's an issue with my downstream.



Anonguy

@cox.net
reply to Chandler00AZ

said by Chandler00AZ :

Hi CoxTech1

I purchased an sb6141 and had it provisioned today. I can see all 8 down channels are bonded and 3 up channels are bonded. I have the Ultimate Plan and live in Chandler AZ.

[att=1]

My upload speeds appear to reflect the Ultimate plan (20Mb/s) but my download speeds are nowhere near max on the various speedtest servers I checked.

I called and made sure I wasn't on a promotional package and the rep said there is no "D3" for the Ultimate plan. Any ideas on why my down is so low for the 150 plan?

My signal to noise is 37dB for all 8 downstream channels. Any suggestions on why my up looks good but downstream is way off of max? It almost seems governed to around 70Mb/s which seems like the Premier but my Upstream is definitely Ultimate speeds.

Thanks : )

What kind of router do you have because it sure looks like something in your network is limited to 100mbps.

You will need a Router with a Gigabit WAN port, Gigabit LAN ports and a Computer with a Gigabit card.

Check all 3 of those and make sure everything is set to auto negotiate.



Chandler00AZ

@cox.net

It was my router. Even though it says it has a gigabit WAN, it's obviously the problem. Here's my results without the router:







Time to research and buy a new router. Thanks Anonguy! Hope your advice helps others as well.


firerx

join:2005-01-28
Avondale, AZ

I highly recommend the NetGear R6300.
I get my rated speed with it.



Chandler00AZ

@cox.net

I bought the ASUS RT-AC66U router today and posted this after setting it up: (Cox 150 Mb/s Ultimate Plan) Motorola sb6141 modem