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serge87

join:2009-11-29
Reviews:
·Verizon FiOS

3 edits
reply to Vamp

Re: [Northeast] High pings / bad routing...

said by Xtreme2damax:

Just a question, is my issue a Verizon issue or an issue with the server I play on and it's isp? My traceroute is on the last page, it is showing me being routed to Culpeper, VA and back up to NY which gives me a ping of around 80ms - 100ms to this particular server in NY.

The issue appears to be isolated to this one server or it's host. My ping to other NY/NJ servers is around 20ms but I am pinging close to 100 on this one server.

edit: Verizon's edge router at hop 8 is overloaded

Here's my path to that game server(the pass-off from VZ to transit to Choopa is highlighted by a red box):




Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:23
Reviews:
·Verizon Online DSL
·Frontier Communi..

Thanks for pointing out the issues to Choopa Serge. I haven't played on any servers hosted by them in a while but I definitely recall getting 25ms or less to their servers before:

Tracing route to 108.61.46.50.choopa.net [108.61.46.50]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.3.1
  2     7 ms     7 ms     6 ms  10.41.15.1
  3     7 ms     7 ms     6 ms  P1-0.BFLONY-LCR-02.verizon-gni.net [130.81.195.222]
  4    18 ms    18 ms    19 ms  so-3-0-0-0.NY325-BB-RTR2.verizon-gni.net [130.81.28.136]
  5    22 ms    28 ms    75 ms  xe-9-0-0-0.PHIL-BB-RTR2.verizon-gni.net [130.81.23.57]
  6    26 ms    26 ms    26 ms  0.xe-3-0-2.XL4.IAD8.ALTER.NET [152.63.3.57]
  7    27 ms    27 ms    27 ms  GigabitEthernet5-0-0.GW8.IAD8.ALTER.NET [152.63.33.97]
  8   164 ms    86 ms   121 ms  63.88.105.94
  9   105 ms    95 ms    95 ms  tengige0-14-0-3.nyktr1.NewYork.opentransit.net [193.251.241.213]
 10    99 ms   100 ms   100 ms  choopa.GW.opentransit.net [193.251.251.102]
 11    93 ms    95 ms    86 ms  ve67-br1.pnj1.choopa.net [108.61.93.109]
 12    91 ms    88 ms    87 ms  108.61.92.162.choopa.net [108.61.92.162]
 13    90 ms    88 ms    90 ms  108.61.46.50.choopa.net [108.61.46.50]
 
Trace complete.
 

That is pretty awful for a server in New York o.O . Meanwhile at work, getting 8ms to that from Buffalo.

I really wonder what the deal is here. There's a lot of locations I'm seeing high latency to compared to normal and the 'net definitely feels sluggish around those times, but the problem isn't local. It's always something in New York that shows an issue (why I wish all of our traffic wasn't piped to there). While the hop there is apparently to France or owned by a French company, it isn't going to France as latency would be double of what it's doing now.

Xtreme2damax

join:2007-03-21
Port Byron, NY
reply to serge87

Before Friday of last week I was getting around 20ms - 30ms to that server but yeah, definitely not as low as I should be getting.


Xtreme2damax

join:2007-03-21
Port Byron, NY

1 edit
reply to serge87

I'm trying to pinpoint the culprit because I keep blaming it on the server and they keep blaming it on my Isp. With both Time Warner and Verizon my ping to this server has always been in the 25ms - 30ms range. My ping from Auburn to Syracuse on speedtest.net is 30ms where it should be around 5ms or below. With Time Warner my ping from Auburn to Syracuse was 5ms.

Is there a way to get a better route short of calling Verizon? My gut tells me they won't do anything or acknowledge any problems, so far I haven't received any response in the Verizon direct section and it's been a week since I posted there.

@Smith, is your workplace using Fios? If so, would you mind posting a traceroute?



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:23
Reviews:
·Verizon Online DSL
·Frontier Communi..

My workplace is their own ISP :)

Tracing route to 108.61.46.50.choopa.net [108.61.46.50]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  2    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  3    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  4    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  5     7 ms     7 ms     7 ms  xxx.xxx.xxx.xxx
  6     8 ms     8 ms     7 ms  nyiix.gi3-6.cr1.nyc1.choopa.net [198.32.160.157]
  7     9 ms     7 ms     8 ms  108.61.92.162.choopa.net [108.61.92.162]
  8     7 ms     9 ms     8 ms  108.61.46.50.choopa.net [108.61.46.50]
 

serge87

join:2009-11-29
Reviews:
·Verizon FiOS

said by Smith6612:

My workplace is their own ISP :)

Tracing route to 108.61.46.50.choopa.net [108.61.46.50]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  2    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  3    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  4    <1 ms    <1 ms    <1 ms  xxx.xxx.xxx.xxx
  5     7 ms     7 ms     7 ms  xxx.xxx.xxx.xxx
  6     8 ms     8 ms     7 ms  nyiix.gi3-6.cr1.nyc1.choopa.net [198.32.160.157]
  7     9 ms     7 ms     8 ms  108.61.92.162.choopa.net [108.61.92.162]
  8     7 ms     9 ms     8 ms  108.61.46.50.choopa.net [108.61.46.50]
 

That is amazing! /picks up jaw from floor


Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:23

Yeah no kidding. The routes are quite insane and the speed is awesome. I'm on Gigabit. Games run very well