Obviously their not home routers. But I'm hoping they're not just putting in an order to Cisco now. You would think they'd have replacements setup in place at least close to as convenient as driving up to Canada Computers.
It'd be ideal to have replacements at every location there is any networking equipment but ideal is not always attainable when balancing revenue and cost.
TSI Martin's latest post seems to imply Rogers has role to play in getting the downed router back up or replaced. Probably the equipment is housed in property owned by Rogers, meaning its Rogers rules as to how & when.
Not to mention, the weather is atrocious today if anything needs to be delivered any significant distance.