Comcast XFINITY → Re: Administrative Menu of Wireless Gateway

Just to let everyone know, I did perform a hard/factory reset..upon glancing @ my latest info. on my own router info. page:
WAN
IP address: 71.199.9w.xyz
Subnet Mask: 255.255.wxy.z
Default Gateway: 71.199.94.1

So far..I still can't access the xfinity gateway admin. page @ 10.0.0.1
I'm really perplexed now.
David

At this point if you feel inclined, you could call Comcast & ask them to take it out of Bridged mode. Other than that, I have no idea to solve this.

*For the record I hate Gateways!

FWIW I'm not sure it is bridged, seems strange they would do that without telling the user. I have seen others, not being able to get to the login page (without being bridged), one user reported clearing the browser cache did the trick, but who knows...?

Like Johkal says gateways 'aint good, get them to swap it for an Arris 722G/822G. It will make you happier!

I agree that Comcast wouldn't normally put it in Bridged mode unless the customer requested it. What ever is going on with this modem is beyond me.

I will agree that Comcast should not have put the OP's gateway into bridge mode without notification, but since the OP's external router has a WAN IP address of 71.199.xx.yy, there is no doubt that the router is connected to a bridge, not a gateway.

I think that you mentioned in your other thread that you were able to access your cable modem by using the IP address http://192.168.100.1. If that is/was so, could you post a screen shot of the initial admin page at that IP address? If you can ping 192.168.100.1 but can't get a web browser to connect, could you do a tracert to 192.168.100.1 to verify if you are reaching the device at that IP address through your external router (as opposed to it being directly connected to your LAN)?

Here is my tracert to 192.168.100.1, and it clearly shows that it goes through my router (192.168.9.254):

C:\>tracert 192.168.100.1
 
Tracing route to 192.168.100.1 over a maximum of 30 hops
 
  1    <1 ms    <1 ms    <1 ms  gw1.dcs-net [192.168.9.254]
  2    <1 ms    <1 ms    <1 ms  192.168.100.1
 
Trace complete.
 

That would tell us if you really were able to access your gateway using 192.168.100.1, or if there were perhaps some mystery device on your network that you are not aware of.