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Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

[HomeSecurity] Norton Internet Security.

Has anyone else downloaded the New Norton from Comcast? before it was 360v6
I got a new computer and down loaded version 20.2.0.19 from Comcast.
Every morning I get an error 8506.421 where I lose all the functions in Norton until I reboot the computer, then everything comes back to normal. I have to do that every morning.
I called support and let the tech get into my computer and watched her clean out everything that had to do with Norton and install a patch that was supposed to fix the problem, but didn't.
I normally don't turn my computer off every night, but do now because I don't know if the security is working or not while that error is there.



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

said by Wayne99021:

Has anyone else downloaded the New Norton from Comcast? before it was 360v6
I got a new computer and down loaded version 20.2.0.19 from Comcast.
Every morning I get an error 8506.421 where I lose all the functions in Norton until I reboot the computer, then everything comes back to normal. I have to do that every morning.
I called support and let the tech get into my computer and watched her clean out everything that had to do with Norton and install a patch that was supposed to fix the problem, but didn't.
I normally don't turn my computer off every night, but do now because I don't know if the security is working or not while that error is there.

Yes, I tried the new version, and you are lucky that all it does is clobber itself. I had two Windows XP workstations that would crash several times per day after that version got installed. When I tried to reinstall the older version, it installed, but it would not activate. I have now switched to MSE combined with ThreatFire for all of my Windows boxes (and of course the Windows firewall). That combination works quite well, and I doubt that I will bother to even try Norton/Symantec again (although I am technically using Symantec since they recently bought the company that marketed ThreatFire).
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.

Shootist
Premium
join:2003-02-10
Decatur, GA
kudos:3
reply to Wayne99021

Anyone that installs ANYTHING that has the Norton name on it is just foolish.

It is the biggest resource hog ever written and BUGGY to no end. Any product from Norton.
--
Shooter Ready--Stand By BEEP ********



Darknessfall
Premium
join:2012-08-17
kudos:6
Reviews:
·Comcast
·AT&T U-Verse

I've had their Norton since getting service a few months ago(I didn't have any paid AV since I just had their free versions). I hadn't had any issues with it at all since getting it. It doesn't even use 1% of my CPU or will I be able to tell if it's running background tasks. When looking at my list of memory using programs, Norton is near the bottom with programs such as Akamai running idle. It also used less than Avast did during the free trial of their Internet security version.



owlyn
Premium,MVM
join:2004-06-05
Newtown, PA
Reviews:
·Comcast

1 recommendation

reply to Shootist

said by Shootist:

Anyone that installs ANYTHING that has the Norton name on it is just foolish.

It is the biggest resource hog ever written and BUGGY to no end. Any product from Norton.

That statement has not been correct since 2009. The products were rebuilt from the ground up for the 2009 version. It is one of the least resource-intensive anti-malware programs there is. You don't even know it is on your machine and running unless it finds a problem. I have 20.2.0.19 running my Windows 64 machine with no problems.


Ripper
Premium
join:2002-02-07
West Palm Beach, FL
reply to Shootist

I have ver. 20.2.0.19 installed on Windows 7 64bit, and it works without any issues, and has a very light footprint.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to Wayne99021

Even though it's free I wouldn't touch it.



Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1
reply to Ripper

I too am using Windows 7 64bit.
I looked on a couple Norton forums and a lot of people are having the same problem with this version, not only Comcast users.
Symantec is working on a fix, but no ETA.
Netfixer: Thanks for that info. I am removing Norton for now and will use MSE and Threatfire until Norton can get the problem resolved.
I have used Norton for many years without any problems and like it, so I will give it another try when Symantec gets it fixed.
As for resources, the newer versions of Norton uses very few and a lot less than some of the other brands out there.



Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

Looks like Norton has fixed the problem with version 20.2.0.19 that Comcast uses.
I was going to remove Norton, but decided to wait a little longer, glad I did.
One the updates included a patch and now everything is working fine.



gHiDoRa

join:2002-08-05
Memphis, TN
reply to graysonf

said by graysonf:

Even though it's free I wouldn't touch it.

can you tell us why?


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Major Bloatware, from past experience.



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

1 recommendation

said by graysonf:

Major Bloatware, from past experience.

"past"; and that's where it ends.


backfeed
is giving feedback

join:2002-12-16
Peru, IN
Reviews:
·Comcast
reply to Wayne99021

I remember how ground breaking Norton Commander was in the Dos days. (or early windows, yeah I am that old ) It was the best utilities I had used, then there was other great Norton Utilities, for me it all changed after Symantec got hold of them. I tried a couple of the AV products over time, but I stopped even paying attention several years ago.
--
There are 10 types of people. Those who can read Binary and those who cannot.



Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

I remember those days too. That's when I started using Norton and like you I stopped using it until 360 came out a few years back. Been using it ever since and it just keeps getting better.
It has a lot of features and has a very light foot print that uses very few resources.
I was really glad when Comcast picked it up and gave it to us free, saved me about $50.00 a year.



csiemers

join:2000-09-16
Portland, OR
Reviews:
·Comcast
reply to backfeed

said by backfeed:

I remember how ground breaking Norton Commander was in the Dos days. (or early windows, yeah I am that old ) It was the best utilities I had used, then there was other great Norton Utilities, for me it all changed after Symantec got hold of them. I tried a couple of the AV products over time, but I stopped even paying attention several years ago.

My favorite was Central Point's PC Tools! Now that was great DOS utilities! Or Copy2PC which could copy even the "protected" Lotus 1-2-3 floppies!

To get back on topic I've quit installing Norton as I was always having to go to a website and enter a PIN number every few weeks on my PCs so I've quit using when I updated my PCs to Windows 8.
--
»www.caryontech.com


owlyn
Premium,MVM
join:2004-06-05
Newtown, PA
Reviews:
·Comcast

said by csiemers:

said by backfeed:

I remember how ground breaking Norton Commander was in the Dos days. (or early windows, yeah I am that old ) It was the best utilities I had used, then there was other great Norton Utilities, for me it all changed after Symantec got hold of them. I tried a couple of the AV products over time, but I stopped even paying attention several years ago.

My favorite was Central Point's PC Tools! Now that was great DOS utilities! Or Copy2PC which could copy even the "protected" Lotus 1-2-3 floppies!

To get back on topic I've quit installing Norton as I was always having to go to a website and enter a PIN number every few weeks on my PCs so I've quit using when I updated my PCs to Windows 8.

Yeah, PC Tools was the greatest. I still have some Central Point 3.5" install disks.


YukonHawk

join:2001-01-07
Patterson, NY
Reviews:
·Comcast
reply to Wayne99021

I am behind an Apple Extreme with WPA2 enabled and working on a MacBook with the firewall on. Should I take a chance on the Comcast Norton package or look for something different that does not use up system resources? Any suggestions are appreciated.
Thx..



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

Norton isn't going to use up the resources unless your MacBook already is using too much of its resources.



backfeed
is giving feedback

join:2002-12-16
Peru, IN
Reviews:
·Comcast
reply to Wayne99021

I might have to give it a try on one of my machines and see. I have one that is not "mission critical" so no biggy if I have to take it back of... Thanks for the update...
--
There are 10 types of people. Those who can read Binary and those who cannot.



beerbum
Premium
join:2000-05-06
Reading, PA
kudos:1
Reviews:
·Comcast
reply to Shootist

said by Shootist:

Anyone that installs ANYTHING that has the Norton name on it is just foolish.

It is the biggest resource hog ever written and BUGGY to no end. Any product from Norton.

That attitude is so 2005.. for example..

standard Norton Internet Security (ver. 20.2.1.22):



Firefox 18.0.2 with one single tab/page open (to post this)



Norton a resource hog? No, not really. Hasn't been the case (for me at least) since around 2009/10..


kawciousss

@telus.net
reply to Wayne99021

said by Wayne99021:

I called support and let the tech get into my computer and watched her clean out everything that had to do with Norton and install a patch that was supposed to fix the problem, but didn't.

So did you do due diligence and have the Comcast 'tech' send you their Microsoft certified qualifications for working on Windows systems?

These scam artists isp tech support agents will deny any responsibility for trashing your computer or maliciously deleting files and then deleting the contents of your trash bin.
With Norton and issues, I've had to go into the registry to cautiously delete lines that the uninstaller or updater chokes on resulting in failure of parts of the program..

Sorry, but I hate it when users will openly allow 'unknown qualifications' people to muck about. Its why the scammers from India find it so easy to dupe people with cold calls for access.


YukonHawk

join:2001-01-07
Patterson, NY
reply to Wayne99021

Think I'll stay away from it.



Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1
reply to kawciousss

First of all, I have seen that argument many, many times, but can't find one person who has had it done have any problems.
Second. To my knowledge it wasn't a Comcast tech who was in my computer, it was a Norton tech who they transferred me to. Did they have a Microsoft A+ certification, I don't have a clue and don't care as long as my computer wasn't bricked.
I watched her and didn't see one thing out of the ordinary, she just did it a hell of a lot faster than I could.
Opinions are like ass holes, everybody has one. mine being if I call a tech support number and the tech has to get into my computer, I will let them. It's not like they are some shadowy figure in a dark ally trying to screw me over. I called them!



owlyn
Premium,MVM
join:2004-06-05
Newtown, PA
reply to kawciousss

Microsoft A+ Certification only means they passed a test- it doesn't mean they know anything.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10

2 edits
reply to Wayne99021

said by Wayne99021:

Opinions are like ass holes, everybody has one.

Allow me to finish that comment for you !

"And they all STINK" !!! LOLLLLL


Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

Thanks EG. And I agree!