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reply to Azlen

Re: [AZ] Speed Increase 01/31/13

i called cox and the techs tier 2, say I have the proper config file everything looks normal. but im not getting the priemier new speed 50 mbps. could it be a firmware issue config file im using is 115001_vm2.0_d.cfg and the firmware is SW Version on a Zoom 5341 modem.. there gonna send a tech out tomarrow. any advise would be appreciated thanks.

Are you in Tucson?