dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
18
share rss forum feed

Arthur Dent

join:2011-01-27
Calgary, AB
reply to Exand

Re: [BC] Today - usage cut in half - 28 Days Later a $5 increase

said by Exand See Profile
I had a chat with a TekSavvy sales rep (not a fan of the company from past experience but I wanted to explore my options) and their unlimited DSL has unlimited usage only between 2am -> 8am. Their unlimited cable service is different though. But cable to my building takes my latency from ~5ms on Telus to ~25ms on Shaw so that's not an option for me as I game online frequently.
[/BQUOTE :

That is not correct. Teksavvy's unlimited package is unlimited at all times. It is their lower tier, limited DSL package that has unlimited usage during the 2-8AM period (actually a bonus).
Unless it is different in your location, but I don't beleive so. I think you just misunderstood the sales rep or he was confused.



Exand

join:2001-10-28
Canada
said by Arthur Dent:

Unless it is different in your location, but I don't beleive so. I think you just misunderstood the sales rep or he was confused.

said by StarBuck_ :

That's odd as I asked the exact same question about unlimited DSl and was told unlimited was 24hr unlimited and the regular limited account was unlimited between those hours. I asked again to be sure and was told the same thing..... ?

I looked up their plans online before calling, so unless both the site and the rep are wrong that seems to be the case (for my area). Although everything considered it could very well be they were both wrong. I'll ask again on the teksavvy direct section on DSLR to make sure.




said by StarBuck_ :

I had to laugh when Telus told me that they've had an increase in sales and good feedback since they announced the changes .. that and if I was unhappy I could always move to new provider.
I did question how they could judge it in a positive light considering they are still advertising 500GB on various webpages...
Telus simply don't want to keep customers.

Price increase + drop in caps = good feedback?
That's like -1 + -1 = 2... o_O

As I get closer to having to make a decision next month, I'll give Telus a try again to see if they can give me a decent sweetener to retain me as a customer.

ruiner

join:2012-03-10
Canada
said by Exand:

I looked up their plans online before calling, so unless both the site and the rep are wrong that seems to be the case (for my area). Although everything considered it could very well be they were both wrong. I'll ask again on the teksavvy direct section on DSLR to make sure.

That's for the plan with the 75 GB cap. Unlimited is unlimited.