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emira
@bell.ca

emira

Anon

[Cable] motorola SB6121 locked with another provider

Hi my modem SB6121 is locked with another provider and start communication cannot register with roger cable. This is a new modem.
How to unlocked?

TypeS
join:2012-12-17
London, ON

TypeS

Member

Where did you buy the modem brand new that its locked to a carrier?

Teddy Boom
k kudos Received
Premium Member
join:2007-01-29
Toronto, ON

Teddy Boom to emira

Premium Member

to emira
It isn't a firmware lock. Somebody has previously registered the serial number and MAC address with Rogers, likely through a TPIA on Rogers network. If you can trace the history of the modem you may learn account details that will help get the modem cleared. Otherwise that modem is useless in Rogers territory.

(edit: and this thread shouldn't be in the Teksavvy forum)