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kitsune

join:2001-11-26
Sacramento, CA
reply to J E F F

Re: [JB] What reason do we have to now?

If they wiped the device and didn't put anything back on but the issue persists it is definitely a hardware issue and if still under warranty should be replaced.


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
said by kitsune:

If they wiped the device and didn't put anything back on but the issue persists it is definitely a hardware issue and if still under warranty should be replaced.

i think the problem persists when he puts apps back on.


J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
said by dirtyjeffer:

said by kitsune:

If they wiped the device and didn't put anything back on but the issue persists it is definitely a hardware issue and if still under warranty should be replaced.

i think the problem persists when he puts apps back on.

That's what happen. Although the phone app itself was still buggy with nothing installed. According to their tech, if they can't see the issue, it's not there.

Not sure how I can convince replacement, they're supposed to cover $500....
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein