We're TWC customers in Myrtle Beach SC. We bought our own cable modem when the lease charge started and set up a Motorola SB6121 around the middle of November with no problems.
Since about two weeks ago, we have experienced several cable modem reboots each day, usually in the evening when we're either both online or using Netflix. I found the log capability of the SB6121 and have included the logs and signal reports.
Is there something I can investigate further? Or is this enough to call TWC tech support?
Thanks and regards,
This log excerpt shows two of about 10 reboots over a couple of hours:
Typical SIGNAL values: