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m12345s

join:2010-10-13
Bolivar, MO

[Equipment] Sagemcom 1704

Hey guys, I just got 12Mbps internet activated yesterday and so far I am getting around that speed. They gave me a Sagemcom 1704 modem/router combo and it seems to be doing well so far. I am just wondering if the Sagemcom supports Wireless N or not, I am having trouble finding spechs on it. I put the modem/router inside a large cabinet in my entertainment center instead of putting it exposed on top of the entertainment center, are these very prone to overheating or do you think this is ok? The cabinet does have a opening in the back so its probably getting a little bit of air, it feels warm but not hot at all. Thanks.

bcruze

join:2006-03-03
USA
the sagemcom is G only

borisbadenov

join:2005-12-05
Barbourville, KY
reply to m12345s
As far as heat is concerned they do seem to get very warm to the touch at least the 2 i have do

m12345s

join:2010-10-13
Bolivar, MO
Do you have them out in the open or do you have them enclosed?

borisbadenov

join:2005-12-05
Barbourville, KY
on top of the desk

m12345s

join:2010-10-13
Bolivar, MO
Mine seems to be doing fine right now, do they tend to get warmer if you are downloading a large file or streaming Netflix? Like I said it just feels warm now.

borisbadenov

join:2005-12-05
Barbourville, KY
I don't recall if at the time someone was using netflix or not to be honest


MicroBell

join:2008-07-21
Carmichaels, PA
Reviews:
·Windstream
reply to m12345s
The 1704 tends to run pretty warm (while downloading large files)if your using it as both modem/router. When I first got mine I used it as wireless connection for a time BUT switched it to "dumb" modem because it's coverage was really bad.

My old Linksys 54GS puts it to shame but that aside I did notice it was a tad cooler once I didn't use it for wireless anymore and I have had no issues with it being hot but I don't have it enclosed as you do.

Here's a link to it's specs (PDF file) »www.sagemcom.com/fileadmin/bloc_···4_GB.pdf

m12345s

join:2010-10-13
Bolivar, MO
Im on 12Mbps, do you think bridging a N router would help since this only uses very old G?


MicroBell

join:2008-07-21
Carmichaels, PA
Reviews:
·Windstream
reply to m12345s
I'm also on 12MB. It would take some of the heat off the 1704 but as I stated the reason I moved to the older Linksys router was for coverage as the 1704 just wasn't cutting it.

If your happy with the coverage then just monitor the heat by closeing your cabinet, download a large file and then place your hand on top of the unit when your downloads almost complete and see how hot it is. I've seen many people posting about issues with this modem but not many related to a direct heat issue.

m12345s

join:2010-10-13
Bolivar, MO
So far the coverage seems ok, since I have it in the center of the house it covers the house fairly well. I did watch a movie on Netflix last night, after I watched it I felt the 1704 and it felt just as warm as it does when I'm downloading nothing, so Im really thinking heat isn't going to be an issue, one thing I notice on Netflix is that it must just download enough of the movie to stay ahead, because the activity light would flash for a little bit, then there would be no activity, then it would download again, then stop again. Not sure if this is Netflix or the router, I assume it's Netflix and probably normal.

m12345s

join:2010-10-13
Bolivar, MO
reply to m12345s
Now I'm having a strange problem, me and a few friends were trying to play a view online games, we were having some issues with the game and thought maybe it had something to do with the firewall, so we setup port triggering and put in 2 ports, well it turned out that wasn't the problem, and we later figured it out, so I went back in to remove the 2 port triggering rules, after I hit remove the router's interface stopped working and I haven't been able to ping the router to get to the interface. My connection still seems fine, just can't get to the router interface, just times out when pinging it.


MicroBell

join:2008-07-21
Carmichaels, PA
Reviews:
·Windstream
reply to m12345s
So the modems in bridge mode correct and your using a router and your entering »192.168.1.1/ in your browser to access the routers interface? Not sure I understand what you mean by "interface" as accessing the router setup and pinging the router are two different things.

Are you pinging 192.168.0.1 or 192.168.1.1?

You can reset the router and should allow you back in if all else fails.

m12345s

join:2010-10-13
Bolivar, MO
reply to m12345s
Hey guys, I have noticed something strange with the Sagemcom router, I notice that when I do a speedtest on my laptop I am consistently getting about 12.5 megs down, but on other devices like my tablet and ipods I get about 8-10 down, and on my wii and ps3 game consoles I am only getting about 2.5 down, all of these devices are working on wireless. Why is there such a huge difference between devices like that? Is it because the router is a G only router? Would it benefit me to get a N router or even one of those new AC routers? Just to clarify I am not bridging the sagemcom.

m12345s

join:2010-10-13
Bolivar, MO
reply to m12345s
Something strange happened today, while downloading a large file, the device I was using stopped downloading the file and said I was no longer connected to the access point, so I checked my other devices and none of them were connected and couldn't even find the router, when I looked at the router all the lights were good and the wireless light was on but no blinking meaning no activity, I unplugged the router and plugged it back in and it fixed the problem, could this be caused by overheating? The top of the router doesn't get very hot, but the bottom of the router gets pretty warm. Thanks for any advice.


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
reply to m12345s
The modem should not be very warm. but regarding the fluctuations in speeds, that could be related to the distance from the modem or how many other devices were running at the same time while you were performing a speed test on one. I would turn off the power on all devices except the one you are testing see if that changes your results.
Regarding the wireless drop, it could have been simply a hiccup. Or it could be a sign of an impending power failure. Keep us posted. Also fee free to send me a PM if you have any further questions.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com


TrentS

join:2013-02-23
Bolivar, MO
reply to m12345s
Hey, I am in Bolivar too!

Also, I'm currently in talks with Windstream about my 1704 behaving exactly the way you just described - when downloading big files, streaming video, or playing games, the router will disappear from wireless and come back in a few minutes - or come back faster with an unplug/replug. They gave me a new router but that wasn't the problem. I'm getting the same behavior again.

If you find a solution, or if I find one, be sure to let everyone know! I'm thinking about setting it up as a dumb modem and forwarding to a different wireless router.

m12345s

join:2010-10-13
Bolivar, MO
Your the only other person I've found from Bolivar! Is your modem in a cabinet or enclosed in anything? Mine was and I ended up taking it out and sitting it in the open and it hasn't done it again since, so I'm thinking it could have something to do with overheating. Do you get good speeds and a good connection when the modem/router is working correctly? With mine the wireless never came back until I unplugged it and plugged it back in, you can use bridge mode if you have another wireless router. Oh and it sure feels like spring. Doesn't it! And thanks for the reply Aaron!


TrentS

join:2013-02-23
Bolivar, MO
Mine is out on the open on top of a short bookcase. This shutting down might not happen for days, but when it happens, I find that it happens OVER AND OVER unless you give it a rest.

This is mostly evident when I play games. Sometimes I would force reset the thing and instantly jump back in-game. I wouldn't even get a minute of play before it would happen again.

Mine is warm, but never warmer than what most of my electronics would be. My phone gets hotter under pressure.

I also JUST confirmed that when the wireless drops, WIRED connection stays up! Even when the wireless freezes permanently and the light stays SOLID ON, the WIRED connection works and blinks!

EDIT: My speeds are pretty good, but I can only get 6Mbps, because I'm on the 'edge' of town. I live right next to the elementary school. I figured they'd have more powerful nodes near the schools!!

Assuming it isn't peak time I get a solid 500-600KBps.

EDIT EDIT:


AZinOH

join:2007-04-25
Swanton, OH
kudos:1
reply to m12345s
I have approx 15 other wireless networks around me. My theory is that they sometimes interfere with the Sagem 1704 enough to cause the wireless to fail while the wired connection goes merrily on. Sometimes I have to channel-hop until I find a channel with ACCEPTABLE rather than SEVERE interference.

m12345s

join:2010-10-13
Bolivar, MO
reply to TrentS
Sounds exactly what happens to me, my wired devices work and the wireless light will stay on even though the wireless completely disappears. Your connection looks decent so it must not be that, I actually live about 7 miles or so northeast of town in the middle of nowhere and get 12mb, there are no other wireless networks around, so if it is interference its coming from something other than another wireless network, mine still hasn't done it since I moved it out of the cabinet, I think there have been others complaining about the 1704 dropping connections and such, if it keeps doing it I would put it in bridge mode and get a good cheap wireless router. I was just able to get broadband about a month ago, they have been running fiber optic cable and installing nodes like crazy in the rural areas outside of town, sounds like they need to upgrade stuff in town as well.