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DAVIDGR

join:2005-03-08
Armonk, NY

50/25 Upgrade for $10/month

As posted on Twitter

Verizon @Verizon
FiOS Internet customers craving faster speed can get it quicker, easier than ever. See how on the new FiOS TV ch. 500: »vz.to/15pu5LY

More info:
»newscenter.verizon.com/residenti···ntum-50/



shadowcaster1

join:2008-04-21
Huntington Station, NY

1 edit

Here on LI., I just found the option on ch 557.


rebus9

join:2002-03-26
Tampa Bay
Reviews:
·Verizon FiOS
·Bright House
reply to DAVIDGR

I wonder if that applies to business accounts, or residential only.

I'm on a heavily fluffed 15/5 biz connection (my 2 year contract ended a long time ago, on month-to-month now). I would jump on 50/25 if it was really and truly only $10 more than I'm currently paying.

I hesitate to call VZ, because I don't want to rock the boat. Once upon a time, I called (another company) about a (non-VZ) service I'd had for years and was happy with. Rep looked at my account, noticed I was over-provisioned for the tier I was paying, and had my service level "corrected".

Learned my lesson on that one, never to rock the boat if you have a good thing going.


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
Reviews:
·Verizon FiOS

Not sure I understand this "upgrade"

wasn't it only 10 bucks to go from 15/5 to 50/25 already?

I been on 15/5, 50/25 and 75/35 and never paid more than 20 bucks moving around ..

»New Tiers - The Real Speeds - Check before you updgrade


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to DAVIDGR

I pay $62 a month for 15/5 I don't see the point of upgrading for $10. I rather put the extra cash in my pocket.


tembit

join:2008-09-03

1 edit

I've been paying $46 for the 25/25 package, so for $10 ($15 w/ tax) more per month, I jumped on this. Of course, we'll see if they actually manage to follow through.

Update: Just ran a speed test (10 minutes after getting off the phone). 57.92Mbps up and 38.81Mbps down. I really hope they keep the fluff and don't screw up the bill!


brianiscool

join:2000-08-16
Tampa, FL
kudos:1

Are you bundled? This price seems low for just internet service.


tembit

join:2008-09-03

Unbundled.


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2

The price is 10 bucks over the current standard rates, not over what you happen to pay now, so you will be 79 month plus taxes?


brianiscool

join:2000-08-16
Tampa, FL
kudos:1

I pay $62.99 after tax for my 15/5 this is because I am on a 2 year contract.


navyson

join:2011-07-15
Upper Marlboro, MD
reply to DAVIDGR

I ordered the upgrade through my TV(STB) and I have already gotten the confirmation that the upgrade has been completed.

However, when I run my speakeasy test, it still shows my old speed tier (25/25).

Do I need to reboot my router to see the new speeds?


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
Reviews:
·Verizon FiOS

No, its all on Verizon's side ..

When you did the upgrade, did they explain ( TV message ) what the new charges would be? in the past Verizon could only upgrade to a current package and at that's packages price

I'm wondering if there are going to be allot of unhappy people that do the upgrade expecting a 10 dollar increase in there bill, instead of a 10 dollar increase for the current package pricing which is all Verizon has done in the past


navyson

join:2011-07-15
Upper Marlboro, MD

1 edit

It did say that it is a $10 addition to your current bill and it will be clearly stated.

It does not change or extend your current contract and you can cancel it at any time.


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
Reviews:
·Verizon FiOS

Then that is new ... and a first for Verizon .. and answer the question I asked was going from 15/5 to 50/25 was only 10 bucks when I did that a few months ago, but that was a new contract so whats the big deal now?

So out of contract or discounted accounts can make a pain free upgrade .. sounds to go to be true for Verizon


navyson

join:2011-07-15
Upper Marlboro, MD

said by guppy_fish:

Then that is new ... and a first for Verizon .. and answer the question I asked was going from 15/5 to 50/25 was only 10 bucks when I did that a few months ago, but that was a new contract so whats the big deal now?

So out of contract or discounted accounts can make a pain free upgrade .. sounds to go to be true for Verizon

I think they are just constsantly changing up what they do. $10 extra for twice as much speed with no additional contract is good for me.

I actually don't mind contract if the service is good. I have both Verizon FIOS internet/TV and Verizon Wireless and even though I pay through my teeth for both services(FIOS $135) and $110 with Wireless, I am extremely happy with both services.

tembit

join:2008-09-03
reply to guppy_fish

said by guppy_fish:

No, its all on Verizon's side ..

When you did the upgrade, did they explain ( TV message ) what the new charges would be? in the past Verizon could only upgrade to a current package and at that's packages price

I'm wondering if there are going to be allot of unhappy people that do the upgrade expecting a 10 dollar increase in there bill, instead of a 10 dollar increase for the current package pricing which is all Verizon has done in the past

I did it over the phone and the agent was able to clearly tell me what my new total would be (current + $15). If that isn't the case, they will surely be hearing from lots of irate customers, including me.


HardwareGeek

join:2003-11-15
Brooklyn, NY
reply to DAVIDGR

I pay $50 for 150/75 this is a downgrade


tembit

join:2008-09-03

said by HardwareGeek:

I pay $50 for 150/75 this is a downgrade

Unbundled?


HardwareGeek

join:2003-11-15
Brooklyn, NY

bundled.



tito79

join:2010-03-14
Brewster, NY
kudos:1
reply to DAVIDGR

They offered me 5 dollars extra in that tier when I got my service so I took it bundled with phone service



shadowcaster1

join:2008-04-21
Huntington Station, NY

1 edit
reply to guppy_fish

quote:
said by guppy_fish See ProfileSo out of contract or discounted accounts can make a pain free upgrade .. sounds to go to be true for Verizon

It is too good to be true for me. I just called VZ and was advised that the ch 500/557 upgrade is a la carte and not a change to the bundle-a good thing. However, inspite of being visible to me on that ch, the agent advised me that the a la carte option was not available in my area.

And, yes, I'm chicken to test/try selecting the ch all the way, only to find I lose FE phone.

Edit: The vzn csr was full of it when she stated not available in my area. From the link in the op : "Starting today, all existing FiOS Internet customers can upgrade to our entry level FiOS Quantum tier of 50/25 Mbps tier for just $10 more a month and keep the speed for as long as they wish."



Anon43

@vzbi.com
reply to tembit

He's just wanting you to ask about his once-in-a-lifetime-not-going-to-happen-again steal of a bundle


navyson

join:2011-07-15
Upper Marlboro, MD
reply to DAVIDGR

My speed update just went through.

I went from 25/25 to 50/25.

My hardwired deskstop speedtest using speakeasy gets me 52/22

My laptop using a Trendent WAP still only gives me 25/25.

What do I need to do to get my full speed using wireless?


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2

Wireless N router and radios in the clients ( PC /XBOX ? Phone ect )

25/25 is best case for Wireless G


navyson

join:2011-07-15
Upper Marlboro, MD

said by guppy_fish:

Wireless N router and radios in the clients ( PC /XBOX ? Phone ect )

25/25 is best case for Wireless G

Trendnet WAP is wireless N

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
Reviews:
·Verizon FiOS
reply to shadowcaster1

said by shadowcaster1:


And, yes, I'm chicken to test/try selecting the ch all the way, only to find I lose FE phone.

Hey McFly, are you Chicken?, buc buc buc

No one calls me Chicken ( pushes remote button )

In case you don't get the humor, its from the Back to the future movies

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
reply to navyson

So its likely your clients don't have wireless N or your in a congested area ( wireless network wise )


navyson

join:2011-07-15
Upper Marlboro, MD

said by guppy_fish:

So its likely your clients don't have wireless N or your in acongested area ( wireless network wise )

What do you mean your clients don't have wireless N?

I don't believe I have a congested issue since I got a full 25/25 on my laptop when I had the 25/25 service.

Maybe I need to reboot/reconfigure the Trendnet WAP? So far I only unplugged and and waited a minute. It may nee a full reboot.

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
Reviews:
·Verizon FiOS

25/25 is Wireless "G" speeds

Both sides need to be wireless "N" for higher speeds, the router and the other end ( computer , xbox ect are called clients )

You can check the admin page on the Trendnet and make sure "N" is enabled. Also, having mixed mode ( both "G" and "N" ) a single "G" client will slow down everything to "G" speeds


navyson

join:2011-07-15
Upper Marlboro, MD

Trendnet WAP is Wireless N. Brand new laptop with wireless N.