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matthopp

join:2009-05-14

reply to matthopp

Re: [DSL] Extremely Sporadic Connections

Called back... got escalated to Level2 automatically because of busy Level1.

Told him what was going on. Told him I was receiving these DNS servers from the PPPoE server:

host 199.224.86.16
16.86.224.199.in-addr.arpa domain name pointer resolve-86-16.dlls.pa.frontiernet.net.

host 199.224.127.46
46.127.224.199.in-addr.arpa domain name pointer resolve01.clsm.pa.frontiernet.net.

and he said those weren't correct and to use:

74.40.74.40
and
74.40.74.41

Issue seems resolved so far. Took about 4 minutes. I wish all calls happened that way. There really needs to be an "I know what I'm doing, let me talk to Level2" button on the IVR.

So why is the Clark Summit, PA/Dallas, PA DSLAM giving out wrong DNS servers?

matthopp

join:2009-05-14

Looks like the issue continues even with the new servers *sigh*. Time to call back.


gozer
Premium
join:2010-08-09
Rochester, NY

1 edit

reply to matthopp
Did you notice that the ip' are reversed

host 199.224.86.16
16.86.224.199.in-addr.arpa domain name pointer resolve-86-16.dlls.pa.frontiernet.net.

I allso just noticed that you had www.yahoo.com the cmd tracert tool does not alow the use of the www just use the domain name.
yahoo.com


matthopp

join:2009-05-14

Hi Gozer,
The IPs aren't reversed, that's how in-addr.arpa resolution is displayed when you do a reverse lookup.

Tracert most certainly will allow the use of www -- or any other domain or subdomain.


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