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Anon123

@shawcable.net

WTF, excessive usage warning on UNLIMITED braodband 100

So roommate took the call from Shaw so I haven't got a chance to call back yet.
Has this happened to you?


spectrum

join:2011-01-14

There was a post on here a number of months ago where someone said they were warned about their usage on unlimited 100.

I believe it was cleared up by ShawSean though.



Shaw_Alex
Official Shaw Rep

join:2010-12-16
kudos:1
reply to Anon123

If you send me your account number via private message, I can take a look at your account and see if someone left any notes to what the call was about.


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to Anon123

Nothing is unlimited you should not take advantage.


spectrum

join:2011-01-14

»[AB] Warning about BB100 "Unlimited" data usage HARD C

The previous post - which according to the OP, they actually cut off his access.

There would be even less of a justification of that now given the price of the unlimited tiers.

Given the price delta, and the GB/$ tracking of 500-750GB tiers that puts the 'unlimited' tier to at least 3.2TB - so if Shaw is making any complaint against Unlimited users if they're at or below around that level, should have very little justification to complain about their usage, regardless of whether or not it's marketed as "Unlimited".



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
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reply to brianiscool

said by brianiscool:

Nothing is unlimited you should not take advantage believe the lyin' cheatin' thievin' incumbent basterds.

Fixed it for you.

Mike

Doonz

join:2010-11-27
Beaumont, AB
reply to Anon123

You must ensure that your activity while using the Services does not improperly restrict, inhibit or degrade any other customer's use of the Services, nor represent (in the sole judgment of Shaw) an unusually large burden on the network itself, such as, but not limited to, peer to peer file sharing programs, serving streaming video or audio, mail, http, ftp, irc, dhcp servers, and multi-user interactive forums. The guidelines for Bandwidth Usage/month for each service package are the following: Shaw High-Speed Lite, 30 gigabytes; Shaw High-Speed Express, 60 gigabytes; Shaw High-Speed, 125 gigabytes; Shaw Extreme, 250 gigabytes; Shaw Warp, 400 gigabytes; Shaw Nitro, 500 gigabytes; Broadband 50, 400 gigabytes; Broadband 100, 500 gigabytes; Broadband 100+, 750 gigabytes; Unlimited Lite, unlimited data; Unlimited Express, unlimited data; Unlimited 100, unlimited data; Point of Sale Connect, 10 gigabytes; Server Connect, 200 gigabytes; Business Internet 25, 110 gigabytes; Business Internet High-Speed, 70 gigabytes; Business Internet Starter, 125 gigabytes; Business Internet 25, 250 gigabytes; Business Internet 50, 500 gigabytes; Business Internet 50 Plus, 750 gigabytes; Business Internet 100 Plus, 1 terabyte (all bandwidth is based on combined download and upload). The guidelines for acceptable website traffic include two gigabyte/month for High-Speed, Extreme and Business hosting packages. Shaw reserves the right to set specific limits for Bandwidth Usage and charge for excessive Bandwidth Usage for residential Services at any time. In addition, you must ensure that your activities do not improperly restrict, disrupt, inhibit, degrade or impede Shaw's ability to deliver the Services and monitor the Services, backbone, network nodes and/or other network services.

It is unmetered and is Unlimited


spectrum

join:2011-01-14

I'm sure if you went and did 20TB of traffic in a month, they'd use the You must ensure that your activity while using the Services does not improperly restrict, inhibit or degrade any other customer's use of the Services clause to trump the "unlimited data" items mentioned.


Doonz

join:2010-11-27
Beaumont, AB

said by spectrum:

I'm sure if you went and did 20TB of traffic in a month, they'd use the You must ensure that your activity while using the Services does not improperly restrict, inhibit or degrade any other customer's use of the Services clause to trump the "unlimited data" items mentioned.

It might, But they would have to bring proof of it. And I pull 5+ a month with no issues