said by skeechan:I think 10000 small claims court cases would be much more troublesome than a single class action suit.
I'd take them to small claims for the $35 bucks plus some aggravation dough...make them send someone to avoid a default $10,000.00 judgement. Annoy the piss out of them while having the lawsuit splash across every nerd site on the Internetz. They love when an ISP gets sued.
Disrupt my service when I didn't do anything, and I'll spend the money necessary to give Cox a headache and I'll let everyone on the planet know about it. Local reporters are always on the lookout for a big guy vs little guy story.
And I have no arbitration agreement with the MAFIAA.