Reviews:
 ·Comcast
| [Malware] Cable Modem Keeps Resetting I'm not sure what I caught but starting about a week or so ago I noticed my cable modem would reset every few moments.
I setup a visit with Comcast but cancelled at the last minute.
I determined it was only happening when a certain PC was using the internet.
I disabled a few things to no avail.
I decided to restore a ghost image from a couple of months earlier and it seems to have cured it.
Has anyone ever heard of a virus or malware causing a cable modem to reset intermittently?
I use Windows 7 64Bit, Palemoon with NoScript, AdBlock PLus etc...
Thanks,
Dave
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I may have been born yesterday. But it wasn't at night. |
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 dib22
join:2002-01-27
Kansas City, MO
kudos:2 | said by workablob:Has anyone ever heard of a virus or malware causing a cable modem to reset intermittently?
No, but I have seen cablemodem/router combos that can't deal with too many connections. If the machine is infected with some sort of p2p based system it might be spawning more connections than the cablemodem/router can deal with.
What make and model is the cablemodem/router? |
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Reviews:
·Comcast
| said by dib22:said by workablob:Has anyone ever heard of a virus or malware causing a cable modem to reset intermittently?
No, but I have seen cablemodem/router combos that can't deal with too many connections. If the machine is infected with some sort of p2p based system it might be spawning more connections than the cablemodem/router can deal with. What make and model is the cablemodem/router? Cable Modem is an RCA Branded Thomsen. No specific model shows up at 192.168.100.1.
Router is a SonicWall SOHO3 with unlimited IPs allowed.
But, at a client I did witness a virus outbreak that would overload the Soho 3 there and kill internet until it was rebooted.
That's a likely cause.
Thanks for that.
Dave
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I may have been born yesterday. But it wasn't at night. |
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| reply to workablob
workablob, i have a plain, ordinary cable modem (my ISP is "roadrunner" ) and its settings are automatically restored to the "default" settings when the modem is rebooted.. |
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| reply to workablob
Can you isolate that certain PC that its not a flapping or failing NIC card/jack?
I've replaced an access point and switch/hub because the AP had a wire get crushed (owner moved furniture against it) and that caused the AP to slowly fail, and short a port on the switch.
Also, weather events can hurt electronics so if there were any storms... any chance to easily swap in a known good modem?
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Splat |
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Reviews:
·Comcast
| All is well since I restored my last ghost image. As much as I pride myself on staying clean I must have caught a nasty that was flooding my connection.
No problems since.
Thanks for trying to help anyway. 
Dave
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I may have been born yesterday. But it wasn't at night. |
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Reviews:
·Comcast
| reply to cableties
said by cableties:Can you isolate that certain PC that its not a flapping or failing NIC card/jack?
I've replaced an access point and switch/hub because the AP had a wire get crushed (owner moved furniture against it) and that caused the AP to slowly fail, and short a port on the switch.
Also, weather events can hurt electronics so if there were any storms... any chance to easily swap in a known good modem?
This was my first idea that almost worked.
I had my PC plugged into a 10/100 switch but the 100MB light on that port never came on. I moved the PC to another port and thought for a moment that was the culprit, but it came back.
The ghost image restore is the quick fix.
Dave
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I may have been born yesterday. But it wasn't at night. |
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