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limegrass69
Here's my Posting tag

join:2008-05-28

Optimum iOS app -- odd behavior

The Optimum app on all of my iOS devices is pulling up the wrong guide data. I live in NY but the channel lineup is for a NJ system. When I tune to a channel that's not offered in my area (WLNY or News 12 NJ, for example), I get a not authorized message.

I called it in to support. They were stumped and had to escalate. Is anyone else seeing this behavior?

dm145

join:2009-12-12
Clifton, NJ

No but the app was down for few hours yesterday



anonn

@optonline.net

reply to limegrass69
One problem I've been noticing on the iOS app is that my favorite channels keep disappearing. I'll set my favorites in the app and they will, for no reason, disappear within a few hours. Anyone one else have this or know what I could do to fix it? Thanks.


dm145

join:2009-12-12
Clifton, NJ

reply to limegrass69
New version just released today
Updated icon and bug fixes
Streaming out of home News12, News12 TW and MSG Varsity



limegrass69
Here's my Posting tag

join:2008-05-28

Also seems to have cured my out of area lineup issue.


dm145

join:2009-12-12
Clifton, NJ

Glad to hear

Also fixed an issue I had when checking scheduled records
Use to time out and say no scheduled recordings
If I went in and out a few times it would work


dtremain

join:2007-02-15
Florham Park, NJ

said by dm145:

Glad to hear

Also fixed an issue I had when checking scheduled records
Use to time out and say no scheduled recordings
If I went in and out a few times it would work

Still happening with mine despite the update.

Fallen_Anjel

join:2011-04-07
Rocky Point, NY

said by dtremain:

said by dm145:

Glad to hear

Also fixed an issue I had when checking scheduled records
Use to time out and say no scheduled recordings
If I went in and out a few times it would work

Still happening with mine despite the update.

did you uninstall and reinstall the app? Sometimes that helps

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