thanks for the replies. tried switching dns to open and no success. it's a routing issue it seems like. traceroutes show timeouts after the 6th hop. anyone have ideas? verizon hasn't gotten back to me yet. Traceroute below.
1,192.168.1.1,0ms,King,----
2,173.54.118.1,32ms,L100.NWRKNJ-VFTTP-142.verizon-gni.net,----
3,130.81.215.20,11ms,G0-13-4-2.NWRKNJ-LCR-21.verizon-gni.net,----
4,130.81.209.146,79ms,ae1-0.NWRK-BB-RTR1.verizon-gni.net,----
5,152.63.5.213,7ms,0.xe-8-1-0.XL3.NYC1.ALTER.NET,----
6,152.63.5.1,6ms,0.xe-8-3-0.GW13.NYC1.ALTER.NET,----
7,----,Timeout,n/a,----
8,----,Timeout,n/a,----
9,----,Timeout,n/a,----
10,----,Timeout,n/a,----
11,----,Timeout,n/a,----
12,----,Timeout,n/a,----
13,----,Timeout,n/a,----
14,----,Timeout,n/a,----
15,----,Timeout,n/a,----
16,----,Timeout,n/a,----
17,----,Timeout,n/a,----
18,----,Timeout,n/a,----
19,----,Timeout,n/a,----
20,----,Timeout,n/a,----
21,----,Timeout,n/a,----
22,----,Timeout,n/a,----
23,----,Timeout,n/a,----
24,----,Timeout,n/a,----
25,----,Timeout,n/a,----
26,----,Timeout,n/a,----
27,----,Timeout,n/a,----
28,----,Timeout,n/a,----
29,----,Timeout,n/a,----