Reviews:
 ·Suddenlink
| [Digital TV] Channels Moved I have been using the digital version of all the channels on our bedroom TV without a box or anything. My TV picked up all the stations as the station number followed by -2. Today I got home and all our channels showed not available, and after re-scanning found them all with random channel numbers. they will be like 24-2, 24-3,24-4 etc, then skip and go to 62-34,62-35,62-36 etc. This makes it very difficult to find any channels. On top of that the TV used to pick up station names and display them, it no longer does that. I contacted support and they told me it was just the switch to digital and that they don't control channel numbering which I know isn't right, plus we've been digital ever since I've had service. What is going on? |
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 CabalPremium
join:2007-01-21
Austin, TX
·Suddenlink
| I don't think any provider offers support for ClearQAM mappings beyond offering the signals unencrypted where required. You're pretty much on your own if you don't want a box and/or CableCard system.
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If you can't open it, you don't own it. |
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Reviews:
·Suddenlink
| reply to benk016
Well I went to the local office today to get the Digitalink boxes and of course like I thought they don't offer them in our market. Ended up getting a tivo mini for that tv. No one there knew why the channel mappings would suddenly change like that.
Cabal, while I know they don't have to map them, I know they have some control over them. Thats why before all the channels matched the analog number with the -2 on the end. so Channel 47 was 47-2. After the move all the channels are sub channels of random numbers.
now my channels look like this:
24-2
24-3
24-4
24-5
24-6
24-7
...
24-35
96-36
96-37
etc
before they were like this
2-2
3-2
4-2
5-2
6-2
7-2
etc |
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| Every provider I've been has been the ones to assign what channel gets what program. They will also re arrange them sometimes. What you have is unlike anything I've seen though, lol. Possible piece of equipment out of whack. Remote possibility that your area went to atleast a partially switched broadcast and you're picking up random channels as they are called for by others. Interesting that their solution was for you to rent a tivo...
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30/2 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old |
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Reviews:
·Suddenlink
| The local office's theory is that I had a power "blip" and it caused my channels to change.... They hadn't heard of anyone else having the issues.
I wanted the Tivo mini anyway, and was able to get them to waive the $50 install fee so I was happy. I still don't undertand why they don't have any digitalink boxes if they have digital stations. I guess they don't want to give the free boxes out if they don't have to. |
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Reviews:
·Time Warner Cable
| reply to moldypickle
said by moldypickle:Every provider I've been has been the ones to assign what channel gets what program. They will also re arrange them sometimes. What you have is unlike anything I've seen though, lol. Possible piece of equipment out of whack. Remote possibility that your area went to atleast a partially switched broadcast and you're picking up random channels as they are called for by others. Interesting that their solution was for you to rent a tivo...
Suddenlink does not use SDV in any area. Also what they are seeing is the physical channel location so 24-2 is channel 2 and 96-37 is channel 37 the original poster lost PSIP(remap) info the Suddenlink sends out so it is an issue at the headend or they purposely stopped pushing it out. |
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| Why I said it was a possibility, lol. No clue if/where they have started using it. Sooner or later though it's pretty much guaranteed that all cable will be switched. |
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| reply to benk016
Well after 4 days we turned on our tv to no channels again. Had to clear and re-scan and the channel numbers are fixed. Still getting the Tivo mini though. |
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kb0rpj
join:2004-10-31
Trenton, MO Reviews:
·Cebridge Connect..
| reply to benk016
Mine here in trenton missouri does that all the time. I'll wake up in the morning and have "no signal" i'll re-scan and my channel numbers will change from 2-1 3-1 4-1 to 21-35 19-34 9-19, ect ect. i'll call the local office and a day or two later i'll have to rescan and it will be back to normal again. |
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