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here

@comcast.net

I didn't get a speed increase, so I want a price decrease.

I have the Economy Plus tier, in Portland, OR.

It costs $39.95 a month (I own the modem) and all I get is 3.5 MB down and 0.5 MB up!

I am envious of the new doubled speeds that some customers have gotten, and I think it would be very reasonable if the Economy Plus price was cut in half.

Are you with me?

ExoticFish

join:2008-08-31
Stuarts Draft, VA

Don't hold your breath.


jeremiah2305

join:2013-03-21
Tacoma, WA

reply to here
We'd all want a price cut at some point.


timtom

join:2012-11-15

reply to here
Easy if you do not like the price for product just disconnect a service.
It is that easy



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

reply to here
There are probably cheaper DSL options if you want to keep costs down. I'm sure you can get 3Mbps DSL for less than 39.95 if you already have a phone line.
--
"I drank what?" -Socrates



CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
kudos:1
Reviews:
·Comcast
·magicjack.com

reply to here

said by here :

I have the Economy Plus tier, in Portland, OR.

It costs $39.95 a month (I own the modem) and all I get is 3.5 MB down and 0.5 MB up!

For double the money you can get way more than double the speeds.

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Not even double.


cscottm

join:2002-05-09
Kent, WA

reply to here
I know people that probably could get by with that tier, but if only $10 more it gives you a lot more speed. I'm sure CC did that so people would spend the extra $10

It's like going to the computer store & seeing a 500 GB hard drive for $70 & the 2 TB drive for $80



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5
Reviews:
·Comcast

reply to here
At one point in time the "Economy" tier was an unadvertised tier that was offered as a retention only tier. That being said, I'll guess that Economy or Economy Plus customers aren't the majority of accounts that keep Comcast profitable. There would be no reason to double those speeds.


rendrenner

join:2005-09-03
Grandville, MI

reply to here
you want a speed boost again? Wasnt the economy tier just bumped from 1 Mb to 3 Mb within the past 8 months or so?


luckmann

join:2004-06-27
Albuquerque, NM

reply to cscottm
CC Did that because it was mandated by the government / DOJ as part of the NBC merger. They have to provide an inexpensive tier as part of the merger agreement.



NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:6
Reviews:
·SONIC.NET
·Pacific Bell - SBC

said by luckmann:

CC Did that because it was mandated offered by to the government / DOJ by Comcast as part of the NBC merger. They have to provide an inexpensive tier as part of the merger agreement.

FIFY
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

reply to luckmann
$40 isn't exactly inexpensive for broadband only service.


cscottm

join:2002-05-09
Kent, WA

reply to luckmann
I thought they had to provide a very cheap tier for the people that qualified as part of the merger agreement.

Comcast (at least in my area) has always has a slower internet plan for not much less then the normal rated plan. They had this even before Comcast thought about purchasing NBC


jagged

join:2003-07-01
Boynton Beach, FL

reply to here
get Blast! with cheap TV service bundle. Problem solved



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5

How does spending $40 more solve anything?



NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:6
Reviews:
·SONIC.NET
·Pacific Bell - SBC

reply to jagged

said by jagged:

get Blast! with cheap TV service bundle. Problem solved

Minimum $80 bill in these parts.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Oedipus

join:2005-05-09
kudos:1

reply to here
If you're "envious of the new doubled speeds," upgrade to one of those tiers.

Since that is apparently out of the question, deal with it.


MellowYo

join:2013-03-16
Portland, OR

reply to here
I know Centurylink has better prices for lower speeds. Give them a call or check out the site and see if you want to head in that direction. I had them for years and we paid what your paying now but for more than double the speed.
(I live in Portland also)



PeteC2
Got Mouse?
Premium,MVM
join:2002-01-20
Bristol, CT
kudos:6
Reviews:
·Comcast
·AT&T Yahoo

reply to here

said by here :

I have the Economy Plus tier, in Portland, OR.

It costs $39.95 a month (I own the modem) and all I get is 3.5 MB down and 0.5 MB up!

I am envious of the new doubled speeds that some customers have gotten, and I think it would be very reasonable if the Economy Plus price was cut in half.

Are you with me?

No. First, you are getting the speed that you paid for, so it as not a matter of Comcast failing to deliver promised performance. As in many products and services, the best value received is in the middle to higher range. Cheapest offerings almost never reflect great value. Comcast would probably be much happier if no one opted for Economy/Economy Plus plans.

Second, if you are envious of someone with the Blast tier, as others mentioned, a simple fix would be to join them.

You would be absolutely correct if you think Blast users get a better deal...of course they do! Blast is without a doubt the "sweet spot" in terms of price/performance.

I have the Performance tier, and it meets my needs fully, delivering 22/4, however, I readily admit that at only approximately $10 a month difference to get 50/10 Blast, I am not getting the best Comcast value. That is my choice however, so I am not complaining. What I do on line simply does not require Blast speeds to run smoothly, so I keep the extra $170 or so a year.
--
Deeds, not words

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