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warrencrewc

@comcast.net

[HD] Missing HD channels

I was wondering if anyone knows how Comcast decides what areas get what HD channels?

In my area (Marianna FL in the Florida Panhandle) we get most of the HD channels Comcast offers with the following exceptions, DIY HD, Cooking HD, Sportsman Channel HD, and Outdoor HD.

In the Comcast service areas around us, Dothan AL, Tallhassee FL, and Panama City FL, all get the channels above in HD.....but not my area.

I have no idea why these areas which surround us get these channels and we don't....... any ideas?


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

said by warrencrewc :

I was wondering if anyone knows how Comcast decides what areas get what HD channels?

In my area (Marianna FL in the Florida Panhandle) we get most of the HD channels Comcast offers with the following exceptions, DIY HD, Cooking HD, Sportsman Channel HD, and Outdoor HD.

In the Comcast service areas around us, Dothan AL, Tallhassee FL, and Panama City FL, all get the channels above in HD.....but not my area.

I have no idea why these areas which surround us get these channels and we don't....... any ideas?

Number one reason is capacity. If Comcast can add more channels they usually do. Number two is very important, they do what they want! LOL, no but really Comcast is very odd. They say low HD channels in some markets are due to older networks which haven't been upgraded to DOCSIS 3.0 but that is usually BS. They also say network congestion can also have something to do with it, which is also BS. The only real one they can use it older unincorporated Comcast annexed areas which were added into Comcast but not upgraded. In South Florida we used to have a ton of these areas but Comcast has done pretty well upgrading them all. Basically there is no real rhyme or reason, at least they will tell us. Maybe your neighborhood is poor and they figure why bother upgrading if no one can afford it? who knows?

5th
--
"The relationship between what we see and what we know is never settled..."

psdstu

join:2013-04-05
Marianna, FL

Thanks for the info....I got a call yesterday from a Comcast care rep who stated she was unable to say if/when those missing channels would ever be added......and that Comcast was trying to standardize there channel line up......

Oh well.... not really surprised with the response.....



beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5

reply to warrencrewc
Franchise agreements also play in to it, as well as costs to distribute.

They aren't really missing if you never had them. Misleading thread title.



FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

said by beachintech:

Franchise agreements also play in to it, as well as costs to distribute.

They aren't really missing if you never had them. Misleading thread title.

I don't buy that second part of your message. In some areas of South Florida some users could have tons of HD channels (I did back when HD was new) and you could go across the street and get next to nothing, however the prices were the same. So I don't see that as an excuse because it kills your brand name, as we all know from Comcast currently being the the top four worst companies in America. I know you never had them but your neighbors do and that can anger people, especially if the prices are exactly the same.

5th
--
"The relationship between what we see and what we know is never settled..."


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5
Reviews:
·Comcast
·Mediacom
·Comcast Digital ..

I am not sure which part you are referencing, as you talk about cost and channels missing.

Missing = You had them at one time, and now they are gone and you didn't do anything.

Costs to distribute= plant upgrades, Head end changes, etc. (Nothing to do with your bill). You could be across the street from each other, but one system has new equipment and the other is a legacy from another provider that will cost millions to upgrade to have the same capacity as the new system. That stuff takes time.

For the monthly costs being the same, yeah that happens. But you are paying the fee based on the services you receive and knew were available at that time. If you aren't happy? Change to a different provider (like dish), use streaming video, or put up an antenna. There is always an option. Voice your feelings with your wallet. Nothing else matters.



owlyn
Premium,MVM
join:2004-06-05
Newtown, PA

reply to warrencrewc
I think it depends mostly on where the darts land.


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