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stevehendo34

join:2013-05-10
Madison, WI

1 edit

[Solved] [Other] Cisco DPC3008 bridge mode

Do I have to set my DPC3008 modem to "bridge mode" in order to get through it from the outside. I will be using dynamic DNS from DynDNS. If so dose anyone know how this is done.

One Charter tech said go to htpp://192.168.100.1. Login with with no username and password--this works but I just get only 2 tabs. Do you think I am getting restricted access and there is another username that could be used to set it for "bridge mode" if it even needs that? This tech said they allow bridging. but don't support it and would not help other than telling me to leave the username and password fields blank to login into their modem.

I called back twice and the these techs did not have a clue about "bridge mode" or even longing into the webservers running @ htpp://192.168.100.1 on their modems modems. Dose charter hire computer people for tech support or just dumb-ass's off the street.



compuguybna

join:2009-06-17
Nashville, TN

Re: [Other] Cisco DPC3008 bridge mode

some of us have been trying to figure out the password combination to access the logs for about 3-4 months.

No successful password combinations have been provided.....


passerby

join:2013-03-22
Monroe, MI
reply to stevehendo34

It already acts as a network "bridge", so no. There's no user-configurable settings in the diagnostics interface anyway.



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

most of us are just wanting to see the "modem logs" when we start having problems.......

said by passerby:

It already acts as a network "bridge", so no. There's no user-configurable settings in the diagnostics interface anyway.


passerby

join:2013-03-22
Monroe, MI

I'm not saying there isn't interesting information there, just that there's no "settings".


stevehendo34

join:2013-05-10
Madison, WI
reply to stevehendo34

Ok thanks so it probably dose not have a firewall in their ether.

Charter said try leave both blank when logging in or use
OR
user chatruser
password charter
This one did not work for me!


passerby

join:2013-03-22
Monroe, MI

No firewall.


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to stevehendo34

Re: [Solved] [Other] Cisco DPC3008 bridge mode

Check the IP address assigned to whatever device you have connected directly to the "modem". If it is a public IP address, then your good to go. If it isn't, then you've got a problem.



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to stevehendo34

Re: [Other] Cisco DPC3008 bridge mode

No combination of username/password suggested in about 20 that have been worked successfully.

there actually MUST be one because Charter can log into the modem and view the stats.

said by stevehendo34:

Ok thanks so it probably dose not have a firewall in their ether.

Charter said try leave both blank when logging in or use
OR
user chatruser
password charter
This one did not work for me!


passerby

join:2013-03-22
Monroe, MI

The stats are captured via a different interface, not via the, typically, user-accessible web interface.


15444104
Premium
join:2012-06-11

said by passerby:

The stats are captured via a different interface, not via the, typically, user-accessible web interface.

I wonder if the home techs have access to that special interface...it seems more likely to me that the tech that visits your home simply logs into your modem page to get the logs....

If there is a Charter tech that can post anon here and provide us with that information we would all be very appreciative...

sittin_tech

join:2004-04-13
Rochester, MN
kudos:1

Techs have web based apps that pull all nessary information to troubleshoot. There is hardly ever a need to log into a modem anymore.