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WhatHappened
join:2004-08-06
Waseca, MN

2 edits

WhatHappened

Member

[Cable TV] History Channel HD is not working in Waseca MN

History Channel 848 is not working (I am missing Mountain Men)

The Crappy SD version of the channel works.

It appears to be a headend type issue as the raw QAM256 carrier looks fine:

Virtual Channel 848 HISHD
Frequency 249.000 MHz
Program Number 2
Authorization unspecified
CCI Protection none
CGMS Protection none
Modulation Lock qam256
PCR Lock locked
Signal Strength 100% (0.8 dBmV)
Signal Quality 95% (34.3 dB)
Symbol Quality 100%
Streaming Rate 14.371 Mbps
Resource Lock 192.168.1.127

Other Channels on same frequency work:

Virtual Channel 847 A&EHD
Frequency 249.000 MHz
Program Number 1
Authorization subscribed
CCI Protection unrestricted
CGMS Protection n/a
Modulation Lock qam256
PCR Lock locked
Signal Strength 100% (1.0 dBmV)
Signal Quality 96% (34.5 dB)
Symbol Quality 100%
Streaming Rate 14.086 Mbps
Resource Lock 192.168.1.127

Virtual Channel 839 SYFYHDe
Frequency 249.000 MHz
Program Number 3
Authorization subscribed
CCI Protection unrestricted
CGMS Protection n/a
Modulation Lock qam256
PCR Lock locked
Signal Strength 100% (1.0 dBmV)
Signal Quality 95% (34.3 dB)
Symbol Quality 100%
Streaming Rate 9.001 Mbps
Resource Lock 192.168.1.127

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

We are aware of the issue. We are working on this now.
WhatHappened
join:2004-08-06
Waseca, MN

WhatHappened

Member

Hi, is it a wide spread issue?

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

That is what I am seeing here.
WhatHappened
join:2004-08-06
Waseca, MN

WhatHappened

Member

Do you have an ETA?

Thanks!

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Unfortunately not at this time.
WhatHappened
join:2004-08-06
Waseca, MN

WhatHappened

Member

Can you find out if someone is working on the issue (vs waiting until Monday morning)? Thanks..

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

We are still working on this channel being out. I see that you posted on the Mediacom Support Forums about this as well. These single channel tickets can take 24-48 hours to complete.
WhatHappened
join:2004-08-06
Waseca, MN

WhatHappened

Member

Channel is still out

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

I do understand your frustration, but we are still within the window for the single channel ticket that was submitted.