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NewBeach

@suddenlink.net

Suddenlink no longer offer speed below 15mbps

I spoke with the local Suddenlink customer service rep today.

Apparently they no longer offer speeds below 15mbps. The 15mbps is the cheapest plan at $40 per month. She said they used to offer a "slower" 1.5mbps or 2mbps plan but stopped offering them.

Is this true for every Suddenlink market?


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
The markets that still aren't D3 probably still have the slower tiers.

Even so, why would you actually WANT something slower?

Turbo Mach 5

join:2008-05-29
San Augustine, TX
reply to NewBeach
Like here. Though I THINK we have D3, we still have 10/1 service.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to moldypickle
said by moldypickle:

Even so, why would you actually WANT something slower?

Give me a choice between 25 Mbps at $65 per month and 13 Mbps for $20 per month: Guess which I will choose.

Those are my current choices where I live.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
I'd get the 25 meg.... but I'm guessing that's not where you were going, lol


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
I can think of better things to do with a spare $45 a month than pick up an extra 12 Mbps of speed; especially when 13 Mbps doesn't feel cramped.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


Cabal
Premium
join:2007-01-21
reply to NormanS
I would love to get 13 Mbps for 20 bucks. In most markets, the $20 plan is 1.5-2 Mbps.
--
If you can't open it, you don't own it.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
I am not in a Suddenlink market ... MSO here is Comcast. $40 gets you 3 Mbps, or 6 Mbps (I'd have to check) from them. Otherwise, DSL is all there is.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


Cabal
Premium
join:2007-01-21
Reviews:
·Suddenlink
said by NormanS:

I am not in a Suddenlink market ... MSO here is Comcast. $40 gets you 3 Mbps, or 6 Mbps (I'd have to check) from them. Otherwise, DSL is all there is.

...

Thanks for sharing?
--
If you can't open it, you don't own it.


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
reply to NormanS
LOL, we all already know Comcast beats the pants off SL on pricing. You also get a ton better upload speed. For us, have to get the 30 meg down (no 25) but it only comes with 2 megs up. So considering we have to upgrade to get better upload speeds, it's not really an apples to apples comparison.


VerdeDude
Here Kitty Kitty
Premium
join:2003-05-01
Northern Az.
reply to NewBeach
Here in AZ., They no longer offer speeds below 15mbps for which I pay $35 per month.
--
I thought I had a handle on life, but it broke off!

man00

join:2003-07-25
74986
reply to NewBeach
I would be happy with that, where I live they only offer 1mb down for 42.95 a month


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to moldypickle
said by moldypickle:

LOL, we all already know Comcast beats the pants off SL on pricing.

Not really. The lowest tier, which Comcast calls, "Economy Plus", is a bone tossed to the regulators in exchange for allowing the acquisition of NBC. 3 Mb/s down. Upload not mentioned. Bundling required (at least one other "Xfinity" service).

All other non-promotional prices start at $42.95, bundled; so figure at least $60 for Comcast at any speed over 3 Mb/s except "Performance Starter", which is 6 Mb/s down for $49.95; no promotion, no required bundle.

Comcast is many things, but "inexpensive" is not one of them.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


Question

@suddenlink.net
reply to NewBeach
Huh. I pay for 15 Mbps and routinely get 1.5 to .5 Mbps every evening. Judging by the comment threads here, I'm not alone in this situation in my region. Can I get compensated?

blaine

join:2003-11-25
Abilene, TX
reply to NewBeach
I wonder when the Abilene market will get speed bumped to where 15Mbps is the cheapest offering for $35 instead of 3Mbps.


abnormal69

join:2003-04-19
Branson, MO
reply to moldypickle
Comcast beats SL on pricing? Have you ever even lived in a Comcast market??


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
said by abnormal69:

Comcast beats SL on pricing? Have you ever even lived in a Comcast market??

I live directly across a river from Comcast. For whatever reason they market on this side of the river (SL territory, maybe trying to get people to move?) and the pricing is better than anything I can get from SL. I'm also not going to factor in that my SL tier is 50/3 and Comcast matches that at 50/15 which I'd actually pay MORE than my SL price for it, but Comcast actually asks less. That's considering only the internet also.

Edit>> Comcast 50/15 NON-promo price is 79.99/month. Last I called in my SL 50/3 NON-promo price was 105(ish)/month. Both pricings w/out tv packages. So yeah, Comcast beats the pants off SL on pricing, atleast here.

--
50/3 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old

I49mobile

join:2012-02-11
Moldypickle-- You should point out that the Comcast system in Shreveport is terrible. They experience outages all the time. I would rather pay more for a system that works and Suddenlink in Bossier City does. Steve

I49mobile

join:2012-02-11
I should have posted as well that Suddenlink will likely loose customers as ATT starts connecting people to their Uverse internet and TV in North Bossier very soon. I will stick with Suddenlink for TV and phone. Direct TV and my OTA for TV. that is my winning bundles


motorola870

join:2008-12-07
Arlington, TX
kudos:4
Reviews:
·Time Warner Cable
well At&t isn't really competitive with speeds their top speed is 45/6 bond pair or 24/3 single pair copper/fiber unless you are in Austin TX and fiber is going to go to 300Mbps tops and then 1Gbps. Heck I don't qualify for 45/6 but am stuck on 24/3 as offered from At&t over a single pair. I have to say a lot has changed since 2010 when I wrote a college paper about the internet and the evolution of the internet up to about 2010 and I had mentioned 160Mbps as the max for the download at the time possible now we have 1Gbps fiber, 200Mbps DOCSIS 3.0 (comcast offers it) I do know that I was wanting to mention Suddenlink at the time having the broadband crown at 107Mbps


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
reply to I49mobile
I haven't heard from anyone about Comcast dropping out. I'll have to look into that.

I would LOVE to have access to ATT fiber, but even though ATT and their fiber lines run down my road, ATT tells me that I can't connect to it since it's for the housing development next door >.>

Finger2208

join:2001-04-07
Lindale, TX
reply to NewBeach
said by NewBeach :

Is this true for every Suddenlink market?

Really not an absolute. The business services offer speeds much lower than 15 Mbps. In fact, for today's times the business services are really slow and prices are very high. Especially when I get 25-50 Mbps on my LTE cellphone...

»www.suddenlinkbusiness.com/servi ··· Business Internet.aspx

blaine

join:2003-11-25
Abilene, TX
reply to NewBeach
Do you guys think they'll soon upgrade all their plans? iirc, it seems like they would bump up the plans every two years. So I think we may be due an upgrade in June or July?

I'm just not sure if the 3Mbps package would go all the way up to 15. I could see them upping it to 5 or 6 though.


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
Once your area is upgraded to Doc3 hardware then it's relatively trivial to offer 15 megs as the low plan. From the business view, the people who have stayed on 3 megs this long aren't suddenly going to be a giant bandwidth whole if they up them to 15, so it's not even a risky move either.

blaine

join:2003-11-25
Abilene, TX
Well my area offers the 107 package, so doesn't that mean we're all docsis 3 upgraded?

I was on that package until I had a major financial setback. Now I'm on the cheapest 3Mbps package.

Do you think they'll bump us up to 15 eventually?

Cobra11M

join:2010-12-23
Mineral Wells, TX
107 package is only available in a docsis 3.0 area.. or fiber.. either way, this is the first time i heard of the 3mbps going, ive been on the 15/1.5 since they upped the 10mbps tier to that here (they slowly did it when they made the channel's to digital)


misteltoe

@suddenlink.net
reply to NewBeach
In my speed testing, it's a rare thing for me to get 15 Mps. I'm used to the 1 to 5 range, heavily on the 1 during prime time.


suddencrap

@suddenlink.net
said by misteltoe :

In my speed testing, it's a rare thing for me to get 15 Mps. I'm used to the 1 to 5 range, heavily on the 1 during prime time.

Pay for 15 meg and get one meg. Hell, sometimes less than one meg. Forget streaming anything in the evening hours. I can get close to 15 at 4 am. What a joke.

SCORPiON5150

join:2011-12-18
Mckinleyville, CA
reply to NewBeach
Humboldt County, CA they offer a 3mb package still I was told... It might be the best option here, since I pay for 30mb & rarely can even receive 1mb down. It's slower than 56k...... No joke at all.